Hotels in Central Malibu

"The parking worked very well and the housekeeping staff did a very good job"

"Unobstructed views! Modern!"

"Excellent service. Great staff "

"Parking is great, but you have to pay for it. Good location great staff great working hotel."

"Super Clean Room!"

"Bathroom should have locked, little better breakfast, new curtain and bedsheet give better look"

"Unsatisfactory stay in many ways. Hot water was inconsistent. Shower would turn from hot to ice cold multiple times during one shower. Frustrating promise but non-delivery from staff. We spoke with staff at valet and reception 4 times to ensure we were charged correctly for parking. On check out, the charge was still incorrect. Selective application of policy. I watched staff offer a group of middle aged Caucasian women complimentary wine at check in. We checked in immediately after them, and were not offered the same. We are a young family and people of colour. "

"Un séjour absolument exceptionnel dans cet hôtel 5 étoiles ! Dès notre arrivée, nous avons été accueillis avec un professionnalisme et une gentillesse remarquables. Le personnel est aux petits soins, toujours souriant, attentif et disponible, ce qui rend l’expérience encore plus agréable. La propreté est irréprochable, aussi bien dans les espaces communs que dans la chambre. Cette dernière était tout simplement parfaite : spacieuse, élégamment décorée, avec une literie d’un confort exceptionnel et des équipements haut de gamme qui témoignent d’un vrai souci du détail. Chaque moment passé dans cet établissement a été synonyme de détente et de raffinement. Tout est pensé pour offrir une expérience inoubliable. Nous repartons enchantés et recommandons cet hôtel sans la moindre hésitation ! "

"Very rude staff member at reception upon our arrival. We tried to use the water dispenser in the reception and before we figured out it was broke the lady at reception shouted ‘there is no water’. I then asked her if we could drink the tap water in the room to which she responded with ‘if you like’, followed by a sarcastic smirk. She was also very blunt when handling our check in. Apart from that room was nice and did the job and the location was decent."