Hotels in Biltmore Highlands

"Room was clean. Had towels available. Soaps, iron, a fridge, and tv in the room. The TV could be updated. Didn’t allow for Netflix or Hulu or anything like that. Also had to pay for parking. And reasonable price but there’s some other fees I was a bit surprised about later. Otherwise it was a good experience. Pool was great. Had a nice small gym area. "

"Beware you get charged $39 per day just to use the ‘amenities’ such as the walking trail. I don’t recall this being disclosed when I booked. My room was also not available despite me reserving it weeks in advance. They put me in a different room that had a pullout bed, not an actual bed for my guest. The staff were great just disappointed in my overall experience."

"Great place to stay if visiting Scottsdale. Lots to do on the property. Enjoyed all the amenities. "

"Nice, clean room, very modern. No pool towels at the end of the day."

"Parking is through a third party app and costs $25 per night. Room was not ready when we arrived at 3:30pm. The desk attendant had a 'zero give-a-care' attitude. Room was nice and clean."

"The room was nice and clean and staff was amazing "

"As with another hotel review from this same trip, we checked in a bit late and left quite early, so we did not have that much time to observe things here. Check-in was smooth. We stayed on the 6th floor (of 10). There was no noise issue that I noticed. No complaints about the beds, bathroom, etc. We left before breakfast started, so I cannot comment on that. The room was quite spacious. The hotel / staff texted a couple of times (maybe automated) to confirm if we needed anything or if there were any issues. We didn't have any problems, but at least they are proactive about it. This property is less than 10 minutes away from Sky Harbor Airport via a shuttle, which you reserve via a QR code at the desk. The shuttle apparently runs at the top and bottom of each hour 24/7. The shuttle was full (at 5 a.m.) but the driver was helpful and efficient. The area close to the hotel seemed a bit sketchy. However, there also did not appear to be anything close to the hotel that would motivate you to walk in the area (restaurants, etc.). If you just need easy access to the airport for an early flight, this is worth considering. "

"Staff were so kind and amazing! They serve you pool side which was great. Pricing of drinks and food was affordable. The biggest down fall of the resort is how long it takes to get breakfast when you order off menu. It took about 30-45 minutes for an omelette. If you choose the “buffet” it’s quick but very limited options. The room I stayed in was clean and very spacious although a little outdated. Check out was at 11am but my key stopped working at 10am which was annoying, but they came with a new key within 10 minutes. I would definitely come back overall experience was great. The staff definitely made the stay very welcoming. "

"Nice staff but the rooms and water park were outdated "