Hotels in Houndslake

"Staff that night was great!! She was talkative & engaging. We enjoyed being in her presents."

"The gentleman running the breakfast area was late to work, everyone was in the lobby waiting. Every seat was taken. I stopped in to the cafe area to sit in a chair. He was rude and tild me he doesn't let anyone in unril he has the breakfast put out. I told him i just wamted to sit amd wait amd there was no place to sit in lobby. He said again he didn't let anyone sit un there till breakfast waa ready. I reminded him breakfast was from 6 to 10 am not whenever he decided to show up for work. I left and told him to have a hreat day. Customer service is his only job. Someone need to train him. "

"Beautiful hotel and right in the center of it all! "

"Through no one’s fault their internet was down but they were not well organized. Staff had to let you into your room every time you left. My biggest concern came Around midnight when someone tried to enter my room. Thankfully I travel with added door locks and alarms so they didn’t actually get into my room but this was very alarming especially since I was traveling alone. My biggest problem was that when I called the desk, they spoke to me like it was no big deal as well as the staff the next day. There was no manager on site to speak to and no one even apologized. "

"Front desk staff was amazing. Friendly, helpful and attentive. Best Western is one of the few hotels that has a reasonable pet fee. I am usually only spending one night on the road with my dog and fees for a place to stay have tripled in the past few years. I hope Best Western keeps doing what they are doing!"

"Great location! Easy access to everything. Comfy beds and Breakfast was great too."

"Clean room and good location near elevator. Good breakfast"

"The airport shuttle was easy to find but I had to wait for 30 minutes before the shuttle could go. The driver was waiting for some other passengers and I had to take a taxi. So shuttle is a miss..."

"Clean room, great staff, kitchen was perfect, and everything was nice and neat. Definitely recommend "