Hotels in Serrano

"Great location"

"Great hotel and great location"

"I had a really pleasant stay at this hotel and would definitely recommend it. The property was very clean throughout, and my room was spacious, comfortable, and well-maintained. The hotel offers great amenities, and one of my favorite parts was the beautiful views of the water, which made the experience feel even more relaxing even though I was traveling for business. The breakfast buffet was good - there were plenty of good options to choose from, and everything I tried was fresh and satisfying. I also had dinner at the hotel’s restaurant, where I ordered the grandma’s chicken dish which was absolutely delicious. When I first arrived, my assigned room was located very close to the elevator and had a connecting door. As a female traveling alone, this made me a bit uneasy. I went back down to the front desk to ask about alternatives, and that’s when I met Alex. At the time, I didn’t realize he was the manager, but he took my concerns seriously right away. He listened carefully and immediately found me a different room that was farther from the elevators and did not have an adjoining door. I really appreciated how thoughtfully he handled the situation. His care and attention made me feel much more comfortable and truly enhanced my overall stay. It’s that kind of service that makes a place stand out, and I’m very grateful for it."

"Place was very nice but they advertised on beach there is no beach on property need a car to go out and do things "

"Pool and jacuzzicloses at 9 p.m "

"The place was so spacious with a huge studio room. Very helpful staff. Entertainment singers very good."

"Staff are always amazing, and the property has plenty to keep everyone busy!"

"Beautiful place to stay with access to the beach"

"Everything you need is there"