Hotels in Ukumehame Ahupuaa

"Loved the hotel was really nice and clean "

"some staff were helpful, but others were distracted, unmotivated. One was actually assembling furniture in the lobby. My room seemed really run dead and my bed was actually broken. Seemed like one half the bed all the springs were destroyed so you just rolled right out. door to area was locked and had to go back to the front desk to get entry. Great location though and wonderful common area to enjoy the sun and views."

"Very dirty hotel. Our carpet was disgusting with large dirt spots. There was dust everywhere. No soap when we came in. Light bulbs went off. Broken cabinets. Bathroom smelled like pee and the whole hotel smells humid overall. Braved to eat at the restaurant and there was a hair on my food. Stay somewhere else "

"Kitchen had minimal utensils but was fine. Resort was fine."

"THE POOLSIDE SEATING WAS STRAPPED DOWN DURING MUCH OF OUR STAY SO ITS DIFFICULT TO REMARK ON THE COMFORT."

"Staff mostly service oriented "

"Very good resort with less crowds "

"Great time. Great place. Great location."

"We reached during the storms, and were told the day before by the staff that all is well, so we did not cancel the trip. Although later we realized they had known about road blocks and staff taking off. When we called that we would be late as stuck in traffic block (flooding and damaged roads) and may not make it to the hotel since might have to stay on the other side of the road overnight, the best they came up with “we could waive off the late arrival fee”! The room was supposed to be “full ocean view” and we paid extra on Expedia for it — not partial but our room, although di’s have ocean and some hills view faced the air conditioning or some noise making machines from the balcony. They had advertised kitchen with stove, so we came prepared with groceries from Costco especially with the storm, they provide a small electric plate. Rooms are spacious and staff was courteous but housekeeping was once in 7 days. Their facility was flooded, parked on the road, mini golf soaking and pool/stairway etc closed yet we were charged $$$ for the resort fee. I wish as a Hilton property, they reimbursed for the inconvenience or at least did not charge for the resort fee as most of the facility was not usable, including elevators, that were mostly stuck and out of order. I expected more for the price we paid. They also do not provide any herbal/green tea bags like normally hotels do. "