Hotels in Normal Heights

"If you check out an hour late (noon) they charge you 30- an hour."

"We enjoyed our stay. Will definitely be coming back. We felt safe and everyone was very friendly."

"I have very nice experience with this place..highly recommended "

"Room and carpet smelled of mold electrical sockets and lamps did not work. No coffee available in the morning. In a good note in site Restaurant was great and friendly. Room not worth the 250 a night rate"

"The room needed repairs (worn frames/edges, couch, and bathroom), cleanliness was subpar (I found a toenail on the leather couch, there was feces on the outside of the toilet, and the bathroom smelled terrible), and there were stains on the sink’s counter. I was sick and decided to spray and wipe everything down myself with disinfectant. This was my first and last Hard Rock Hotel I will stay at. $2,000 for 4 nights was uncalled for with the low level of cleanliness and quality of the room. "

"grandson loved the outdoor pool. staff was helpful"

"Very clean and close to the port. A perfect stay before our cruise"

"clean room, not the friendliest staff but good location "

"It’s unique in its own way. But it definitely needs an upgrade. Carpet had a funny smell. There was two used towels left in the shower. The pillows were not comfortable and the bed was VERY noisy. Every time someone shifted sleep positions the bed sounded like it was going to break. Some of the lamps had rust on it."