Hotels in AA.HH. El Castañal

"Excellent breakfast and very nice and helpful staff."

"Excellent reception staff and kitchen staff. Fantastic breakfast. "

"I would very rarely write anything but positive reviews, but I can’t in good conscience do that here. Staff seemed in general to be disinterested in helping, and also didn’t seem to be able to navigate the computer booking system to find our booking. They also attempted to double charge us (twice) despite being shown receipts from hotels.com! In addition to this, when we requested a room away from the busy and loud main road outside (which prevented a good night’s sleep on our first night), we were shown to a room which stank of damp and had very obvious black mould on the walls. When we requested a cleaner room, we were treated with disdain. While cheap (and they did store our bags for us while we were on a 3 day tour in the Amazon) I could not in good faith recommend this accommodation."

"Yes, the breakfast was very fresh"

"The place was great, kind staff and the room was comfortable. The wifi and tv were great and the views were unmatched. "

"Booked room was flooded due to heavy rain."

"Staff was not very helpful. hotel shuttle was very overpriced and also not well managed. I scheduled a pickup from the airport and they didn’t come for me. There is a hotel nearby that was very superior for food, service and ambiance."

"We stayed a night there. Room was clean. Staff were very friendly and helpful. Loved the tropical vibe."

"Breakfast was ok. The owner was very helpful in coordinating breakfast time. Paid extra for ac, this was not specified before but was 6 dollars a day. We have paid a lot less in Iquitos for a similar room with ac and hot water. Overall a good experience and very convenient to the airport."