Hotels in Mentor Headlands

"The gentleman that checked us in was friendly. The room was a little dirty with stains on the ceiling and walls. The shower drain was clogged. The biggest issue was the visitors upstairs were extremely loud. I’m guessing this is a typical expectation from the hotel because they have you sign a waiver on the weekend saying you will be kicked out if you are too loud. "

"The room wasn't as clean as previous stays here. The staff is always friendly. It is nice to be able to park right next to our room. "

"The restaurant was excellent. The staff at restaurant and hotel were excellent. You can tell the facility is beginning to age and needs some updates. Also some deep cleaning would be good. They do a good job with the surface cleaning but you can see the baseboards need cleaned and dust build up around the edges of the room. The shower squealed and we could hear the neighbors as if they were in the room with us. Overall though, we would definitely go again and this is a great location and a great facility. "

"There was a note on the wall by the thermostat that the noisy, creaky air conditioner was controlled at the window. The receptionist knew the Wi-Fi password but did not know which one of the 5 or 6 Wi-Fi networks available was the hotel's Wi-Fi network. A fire alarm at 4:24 AM emptied the entire hotel. There was no obvious indication at the elevators as to where the exit stairs might be. This is a safety over site. After we found the stairs and exited, we just got into our car and drove away. All-in-all, not up to "Hilton" standards."

"Hold fee for room is ridiculous… Rooms are small and staff are rude. Told us pool open till 11. We went to the pool at 945 and the front desk person rudely told us the pool was closed and asked why she just said I said it was closed. I will be going back to the Holiday Inn express.. "

"The water was plenty hot but it took long to fill. It would be better if the water pressure from the faucet was stronger. Other than that it would good. "

"Veri convenient and clean "

"The bed was very comfortable. Slept like a baby. Very quiet and relaxing. "

"Parking was easy and safe, the staff were very friendly, my room was clean except for the bathroom. There was mold on the ceiling and around the tub, I had to buy mg own toilet paper, I never had room service, been using the same towel all weekend, there was signs everywhere saying No Smoking yet from the elevator you could smell nothing but weed in the entire hallway. "