Hotels in Zhujiang New Town

"excellent location! "

"Great hotel. Major shopping mall and restaurants are in 10 to 15 minutes walking distance. "

"The experience was terrible. When I checked in, a hotel staff held up an amount of RMB 2000 in my credit card as deposit for my room. Later on, a staff called me 4 times in 6 hours at 15:52, 17:04, 18:16 and 21:46 respectively. Per above calls, I noted that the hotel wrongly charged $2000 on my credit card instead of holding up the amount as deposit. During the call at 21:46, the hotel staff urged me to come back. In the call, she asked me where am I right now and when will I come back for making an adjustment for the deposit. I returned to the hotel and requested to talk with the manager-in-charge. I had waited 10 minutes and reached the manager. His handling was unprofessional. During the talk, I felt uncomfortable. For example, he interrupted my talk and asked me to listen to him first. In that evening, I requested an iron. The iron was covered in rust and my clothes were damaged. The key card was malfunction on the second day. The hotel breakfast was in a free seating arrangement like a fast food restaurant. "

"beautiful hotel. it was very empty and quiet during our stay. "

"Our room was very clean, and the front desk staff were very friendly and helpful. I especially liked that there were several great restaurants located right below the hotel, making it very convenient to dine nearby. The hotel is also very close to the metro station, which made getting around easy. I would definitely choose this hotel again the next time I visit Guangzhou."

"The room is clean and spacious. Excellent location as it’s next to a mall. There are many dining options around the hotel within walking distance. Staff is very helpful and friendly. During my stay (room 1606), I’ve mistakenly threw something into the trash bin. I approached the 阿姨 who was still cleaning other rooms on the same floor and she managed to retrieve it for me. Really appreciate it. Didn’t manage to get her name but thank you very much. "

"Everything was excellent "

"The Chineses restaurant and cigar bar are great"

"We enjoyed our stay. The interior of the hotel was beautiful, curated exceptionally well. Staff were great. And their room service breakfast was excellent. "