Hotels in Lakeridge

"The automatic door wasn't working, sign said due to extreme cold weather, its March and was only -5 and i travel alone with my daughter in a wheelchair, carrying our bags and pushing a wheelchair. Ordered roomservice for supper at 5:45 and got it at 7:40, super disappointed. Called twice and each time they said it was on it's way."

"It was a great experience, spent a small amount extra to try it out . Rooms were clean and quiet which made the stay comfortable. I’ve been to hotels with water parks and they’re loud and beds are uncomfortable and ac machines were so loud I couldn’t sleep. This was different in a better way"

"Parking was safe and easy. Felt comfortable walking my dog when needed. Staff were accommodating with our pet. Breakfast was delicious & room was clean! "

"Our room was excellent and it met everything that we needed. The beds were very comfortable. The room was very clean. The Wi-Fi was excellent and the room was very quiet. The pool was great, and the pool area was clean, and the towels were very clean as well The restaurant basically sucked at best. It took five minutes before anyone came to the front to see us at a table. The waitress for friendly, but the food sucked and definitely overpriced for the quality in which it was served. "

"The experience was disappointing. I booked a suite for our 40th anniversary and expected a sitting area with fireplace, leather couch and armchair as depicted. My wife especially wanted a pool. There was no mention anywhere during booking or at checkin that the room was no longer as advertised and the pool had been out of commission for scheduled upgrades. There was no indication in the pricing details that there is an additional $16.75 per night for parking. The staff did remove the parking fee when I complained and the manager did give a 20% discount for the room but being as advertised, but I felt that was a bit light considering the cost of a suite and the difference. Additionally: part of the sitting area is converted to a kitchenette with microwave and dishwasher - but no detergent, dishes, glasses or cutlery. There's no mat or closet when you come in for outerwear, there's no towel hooks or rods in the bathroom, the exhaust vents don't work in bathroom or kitchen (the kitchen bent cover isn't even in place), only one lamp in the sitting area so it's too dark to read or play games in the evening, cleaning staff didn't show up until 4:30 each day, no coffee or water in the lobby but there was trash, dirty cups and an empty water dispenser. The staff were pleasant and accommodating. The bedroom and bathroom were very nice. But this wasn't the experience I expected for a Hilton suite. "

"Breakfast was good - friendly staff - clean room - simple but satisfactory for us. "

"Was a perfect layover before our trip"

"We had a great time at the pool and we enjoyed our kitchenette."

"Pool temperature was very cold. Could not stay in it for more than 10 minutes. Stayed in a king suite with mini kitchenette. Some of the dishes in the cupboard were dirty. Shower wall tiles were dirty with black mould mildew."