Monmouthshire Hotels

"Beautiful hotel, located in a very convenient area. "

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Lovely room but double bed seemed small disappointing as plenty of space for a larger bed"

"Staff was very nice and helpful. Thank you. "

"Great hotel Comfy bed Clean Great products in room"

"The lady that checked us in was such a lovely lady (i think her name was Donna) so friendly, absolute pleasure to meet her. Bed was really comfy and breakfast was good. Management, you need to look after staff like her, she is a real asset. "

"Unfortunately from arrival it didn’t start well. Prior to arrival we were given a discounted parking code that had expired and was told on arrival that they no longer give codes out despite giving an expired code via email before arrival. Room is dated and needs an upgrade. Bed was very soft and uncomfortable. Cleanliness wasn’t great but we ignored it as we weren’t in the room long. Breakfast was ok, but overall poor and wouldn’t stay again."

"Room clean but carpet stained and dusty in corners, no soap container so soap was sliding all over the bathroom top so had to keep it on a towel to soak up the water"