Bernese Jura Hotels

"Check in was great. I was able to check in early. My lower rating is due to the bed being so lumpy, i couldn't sleep on it. I was there to sleep for a short time before a flight so unfortunately didnt have time to ask to change rooms but it was so bad, i couldnt imagine others would be too much better. The location is incredible due to location of the train and tram station however it comes with a huge downfall. The trams are coming in with almost every minute which is so loud. They supply ear plugs on the nightstand however, the rumbling cannot me remedied. Personally, i would never ever stay here again. It's not their fault for the tram situation but still, would keep me from wanting to stay here had i know. "

"This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means. "

"Great location and breakfast. Not luggage friendly with stairs at various points depending on your room location."

"Excellent hotel, the building is beautiful and service is fantastic.Sebastian at front of house was so helpful and kind."

"Service, rooms and food were great! I hope I can return to Basel and will definitely stay at this hotel."

"Friendly staff. Bus stop right in front of the Hotel, comes very frequently and you can ride it fir free with hotel free ticket .Rail station is not within walking distance but bus takes you right in front in 7 minutes. "

"Clean and modern - a few feet from the railway station but still very quiet."

"Staff were very helpful, room excellent..... Well done! "

"Clean Room"