Cantón Upala Hotels

"The property grounds were nice and well kept, the staff were friendly but the rooms are basic with no amenities but were clean enough. The hotel could use an update. The stay for the value was adequate. "

"Friendly staff, clean hotel in a quiet location. Short drive from town if you want some liveliness or stay on premises for a tranquil oasis"

"Very good food. Fresh from the garden fruit, vegetables and eggs. "

"This place is amazing at its core. Legacy of a beautifully crafted resort and on the edge of a stunning jungle. They could up a little the service at breakfast (I had to ask several times for cream and went some meals with no water poured) and stick to entrees that they excel at, the pastries and crossaints are not their forte. But the staff was nice. They also could do so much more in the way of wellness offerings and that would make this resort such a destination. I also recommend having drinking water more available for guests. "

"Beautiful sunset dinner view. Albert grabbed an extra table and set it out for us when all others were taken or reserved which made for a lovely family experience. The kids would have spent the whole day at the pool if we had let them."

"Location is very good - downtown is walking distance where lots of shops and fastfood/ restaurants are located. Starbucks is just across the hotel. It is along a busy road some traffic noise is understandable. Check in was excellent as we were helped and accommodated efficiently. I would say staff in general are friendly and hardworking. The pool was great and providing water bottle refilling machines in the lobby was nice. The only downside was that the room was a bit outdated. I would recommend it for one or two nights stay."

"Excellent place. Roomy with great views and good pools, nice included breakfast and nature. About 25 min from La fortuna via windy road. Great toucan restaurant next door for dinner "

"We didn’t stay long. We had a reservation for two nights, but decided to move on after the first. We had booked a tour and left early in the morning, but decided not to come back and to move on to our next destination instead. The staff was kind, but it wasn’t really what we were expecting or perhaps what we are used to.. it had more of a feel of a retreat than a hotel. Long shared tables in the dining room and very basic rooms. Can’t really say anything bad about the place, just not what we expected. Definitely would have needed s coffee maker in the room however as I wake up at 4:30 am and need coffee."

"Nous avons passé un superbe séjour. L'endroit est propre et tranquille, la nourriture et le service sont excellents. À environ 1h30 de Las Pailas en véhicule, la route se fait bien. Nous recommandons!"