A minha expectativa já era alta depois de ler as avaliações. Chegando no resort conseguiram supera-las. O atendimento de todos do resort é feito com muita atenção,todos são muitos calorosos. Mesmo sendo um resort de grande escala fez nos sentir em em um ambiente acolhedor. As instalações são lindas,minha filha de 2 anos brincou muito no parquinho e nos toboáguas. A comida é um assunto a parte,simplesmente maravilhosa,todos adoraram,tudo muito saboroso e variado. Eu vi comentarios anteriores falando do café-da-manhã repetitivo mas eu achei tudo muito completo cada dia dá pra você comer algo diferente porque em uma única manhã nao se come aquilo tudo,sao muitas opções.No dia do aniversário do meu marido foi um dia muito especial,ele ficou muito feliz com todas as celebrações feitas. Faz quase uma semana que voltamos e ainda estamos encantados. Esperamos voltar logo. Agradeço a toda equipe h10 por dias maravilhosos.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Great stay in this excellent hotel
Lovely hotel with three pools.
Service excellent, nothing too much trouble.
We were half board, and the food was really good, different every night.
simon
simon,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 5 日
Great for families but Kids club needs a makeover
We had a fantastic stay at this H10 hotel, especially as a family with kids. The hotel was super child-friendly, with plenty of activities to keep little ones entertained. The buffet was amazing—great variety and high quality—and the service was top-notch, with staff going above and beyond to ensure we had the best stay.
The only downside was the kids’ club, which lacked a good toy assortment. Some toys were either broken or not very clean, which was disappointing given the hotel’s standard. That said, the staff there were absolutely lovely. Overall, we had a great experience and would still highly recommend it for families!
Diego
Diego,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
CHILL OUT WEEK .
Super hotel, super service . We were a family of 3 generations aged 23 to 81. The hotel suited all of us for a quiet relaxing week away. Every member of staff had a genuine smile an seemed pleased to work there.
We were half board and more than happy with the main buffet restaurant. The pools were all heated, even my husband used them and it does have to be warm for him to venture in! The resort is hilly but taxis were readily available and the bus service was easy and regular.
We had a room overlooking the Hard Rock Hotel. Yes, there was music to be heard but it ended at 11pm and during the day we were barely in the room to hear it. Those rooms offered a side sea view even from the block furthest away.
We would definitely return to the hotel.
Tracey
Tracey,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 11 日
Steingrimur
Steingrimur,10 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Relaxing and chilled out place to stay!
Lovely stay, super pleasant and easy! A great place to get some calm and relaxation
Emma
Emma,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Johann
Johann,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
philippe
philippe,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 8 日
Janosch
Janosch,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 7 日
Seb
Seb,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 4 日
ERIC
ERIC,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 29 日
It’s a shame
Nice location and good pool for the kids. What lets it down is genuinely terrible service. 45 minutes to check in, no coffee service at breakfast, tried to order a coffee after dinner, no coffee. Takeaway coffee from the cafe..prohibited. Towel service always empty so no pool towels available. Went to the Spa, and the attendant was sick…trying to enjoy my massage with sniff cough sniff was gross. I was still charged anyway even though cancelled 1/3 of way through. It is a shame but the service is 2* at Best. Room nice, view stunning and buffet quite good. I think they just need more trained staff or to pay them properly:
Jason
Jason,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Un hotel muy limpio , bonito. Divertido para los niños y muy limpio
Suleidy
Suleidy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Yunju
Yunju,5 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 27 日
Friendly helpful staff. Food options were pretty good. Gala dinner on 25 Dec was delicious. Spacious room. Pity about loud music from neighbouring hotel so couldn’t enjoy our balcony with lateral sea view very much. Coffee in room was tasteless and horrible. It certainly did not reflect a hotel in a 5 star category.
Edel
Edel,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 20 日
Perfect
Will be going back, everything was amazing. Had the best time
Damandeep
Damandeep,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Elmar
Elmar,7 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Excellent hotel
Eric
Eric,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Hervorragendes Preis-Leistungs-Verhältnis, nicht zu überfüllt, überwiegend freundliches und hilfsbereites Personal.
Schade war aber, dass 2 der 3 Themenrestaurants während unseres Aufenthaltes keine Kapazitäten für uns hatten.
Simon
Simon,6 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 25 日
All restaurant are closed on the weekends except buffet. Not much to do! Buffet open n daughter got locked in bathroom.
Denise
Denise,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 10 日
It was beyond what we expected, great room and view, amazing staff, great food options! Must stay.
Simone
Simone,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
The resort is beautiful. Rooms are large and comfortable. A truly relaxing place. My only complaint is the dining options. The Italian restaurant is very good. Difficult to get a reservation. We enjoyed the breakfast buffet. Did not want buffet for dinner. The Japanese restaurant was closed on the weekend. Tried for a reservation on Monday and Tuesday they were completely booked. Long story short we ate Italian 3 nights and then gave in to buffet.