A minha expectativa já era alta depois de ler as avaliações. Chegando no resort conseguiram supera-las. O atendimento de todos do resort é feito com muita atenção,todos são muitos calorosos. Mesmo sendo um resort de grande escala fez nos sentir em em um ambiente acolhedor. As instalações são lindas,minha filha de 2 anos brincou muito no parquinho e nos toboáguas. A comida é um assunto a parte,simplesmente maravilhosa,todos adoraram,tudo muito saboroso e variado. Eu vi comentarios anteriores falando do café-da-manhã repetitivo mas eu achei tudo muito completo cada dia dá pra você comer algo diferente porque em uma única manhã nao se come aquilo tudo,sao muitas opções.No dia do aniversário do meu marido foi um dia muito especial,ele ficou muito feliz com todas as celebrações feitas. Faz quase uma semana que voltamos e ainda estamos encantados. Esperamos voltar logo. Agradeço a toda equipe h10 por dias maravilhosos.
真实旅客
3 晚家庭旅行
10/10
真实旅客
3 晚家庭旅行
10/10
Lovely hotel with three pools.
Service excellent, nothing too much trouble.
We were half board, and the food was really good, different every night.
simon
3 晚结伴旅行
10/10
We had a fantastic stay at this H10 hotel, especially as a family with kids. The hotel was super child-friendly, with plenty of activities to keep little ones entertained. The buffet was amazing—great variety and high quality—and the service was top-notch, with staff going above and beyond to ensure we had the best stay.
The only downside was the kids’ club, which lacked a good toy assortment. Some toys were either broken or not very clean, which was disappointing given the hotel’s standard. That said, the staff there were absolutely lovely. Overall, we had a great experience and would still highly recommend it for families!
Diego
5 晚家庭旅行
10/10
Super hotel, super service . We were a family of 3 generations aged 23 to 81. The hotel suited all of us for a quiet relaxing week away. Every member of staff had a genuine smile an seemed pleased to work there.
We were half board and more than happy with the main buffet restaurant. The pools were all heated, even my husband used them and it does have to be warm for him to venture in! The resort is hilly but taxis were readily available and the bus service was easy and regular.
We had a room overlooking the Hard Rock Hotel. Yes, there was music to be heard but it ended at 11pm and during the day we were barely in the room to hear it. Those rooms offered a side sea view even from the block furthest away.
We would definitely return to the hotel.
Tracey
7 晚家庭旅行
8/10
Steingrimur
10 晚行程
10/10
Very enjoyable holiday
James
7 晚浪漫旅行
6/10
Ich würde nicht mehr in diese Unterkunft gehen.
Fatemeh
6 晚浪漫旅行
10/10
A perfect resort experience.
Winston Geoffrey Dannatt
7 晚浪漫旅行
10/10
Lovely stay, super pleasant and easy! A great place to get some calm and relaxation
Emma
3 晚结伴旅行
10/10
Johann
7 晚行程
10/10
philippe
4 晚行程
8/10
Janosch
5 晚行程
8/10
Seb
5 晚行程
10/10
ERIC
1 晚行程
2/10
Nice location and good pool for the kids. What lets it down is genuinely terrible service. 45 minutes to check in, no coffee service at breakfast, tried to order a coffee after dinner, no coffee. Takeaway coffee from the cafe..prohibited. Towel service always empty so no pool towels available. Went to the Spa, and the attendant was sick…trying to enjoy my massage with sniff cough sniff was gross. I was still charged anyway even though cancelled 1/3 of way through. It is a shame but the service is 2* at Best. Room nice, view stunning and buffet quite good. I think they just need more trained staff or to pay them properly:
Jason
3 晚家庭旅行
10/10
Un hotel muy limpio , bonito. Divertido para los niños y muy limpio
Suleidy
3 晚行程
10/10
Yunju
5 晚行程
8/10
Friendly helpful staff. Food options were pretty good. Gala dinner on 25 Dec was delicious. Spacious room. Pity about loud music from neighbouring hotel so couldn’t enjoy our balcony with lateral sea view very much. Coffee in room was tasteless and horrible. It certainly did not reflect a hotel in a 5 star category.
Edel
6 晚结伴旅行
10/10
Will be going back, everything was amazing. Had the best time
Damandeep
6 晚家庭旅行
10/10
Elmar
7 晚行程
10/10
Excellent hotel
Eric
7 晚浪漫旅行
10/10
Hervorragendes Preis-Leistungs-Verhältnis, nicht zu überfüllt, überwiegend freundliches und hilfsbereites Personal.
Schade war aber, dass 2 der 3 Themenrestaurants während unseres Aufenthaltes keine Kapazitäten für uns hatten.