The check out was a little rough. Check out girl was giving me a little bit of a hard time about checking out maybe 5 to 10 minutes late. Because if conference people. I mean, she was going to charge me another $30. Believe me We were trying to get out of there. I was waiting in line for concert tickets at The Riverside. There's only so much I can do I hustled, to get back to make sure that I wouldn't have an issue with the hotel or her. I've been staying at this hotel twice a year for the last twelve years. I love the Drury. I love the rooms. I love the hot tub. I think the food is good overall.The service is really good, I just would appreciate that if I'm asking for 5 or ten minutes not to get grief from the checkout person when I spend a lot of money every year, twice a year. Overall, she wasn't rude.She wasn't mean I just really wasn't appreciative of her tone and telling me that she's going to charge me. Not to worry, I will be booking again. I love coming there. I just would really appreciate a little acknowledgement that I've been coming there for such a long time, I'm more of a VIP than any of those conference people that ever come that show up once a year and never come back ever again. You love me.Treat me like you love me!