Verified
8/10 Very good
Aug 8, 2023
Masato
Masato, 4-night trip
Aohom Santuario Hotel & Spa
3.5 star property
Jiutepec hotel with spa and outdoor pool
Choose dates to view prices
Photo gallery for Aohom Santuario Hotel & Spa
Close to Tabachines Golf Club, Aohom Santuario Hotel & Spa is an oasis of relaxation. Unwind in the poolside bar or rooftop terrace, indulge in a rejuvenating spa treatment like a hot stone massage and connect with free WiFi.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Pool
- Spa
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Rooftop terrace
- Breakfast available
- Sauna
- Steam room
- Pool bar
- 24-hour room service
- Business center
- Meeting rooms
Feel at home (6)
Feel at home (6)
- Television
- Garden
- Terrace
- Daily housekeeping
- Blackout drapes/curtains
- Premium bedding
Room options
Check availability for these dates
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Comfort Double Room
Comfort Double Room
- Sleeps 2
- 1 Double Bed
View all photos for Superior Double Room
Superior Double Room
- Sleeps 2
- 1 King Bed
View all photos for Grand Triple Room
Grand Triple Room
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Classic Triple Room
Classic Triple Room
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Deluxe Room
Deluxe Room
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
View all photos for Family Quadruple Room
Family Quadruple Room
- Sleeps 4
- 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed
View all photos for Junior Room, 1 King Bed, Hot Tub, Pool View
Junior Room, 1 King Bed, Hot Tub, Pool View
- Sleeps 2
- 1 King Bed
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About the neighborhood
Palma Real #15, Fraccionamiento La Palma, Jiutepec, MOR, 62550
What's nearby
- Forum Cuernavaca - 11 min drive - 4.5 km
- Chapultepec Ecological Park - 11 min drive - 5.3 km
- AVERANDA - 11 min drive - 5.6 km
- Galerias Cuernavaca Mall - 12 min drive - 6.4 km
- El Tepozteco National Park - 14 min drive - 4.2 km
Getting around
- Benito Juarez International Airport (MEX) - 101 min drive
Restaurants
- Tacos "La Fiesta - 12 min walk
- Starbucks - 10 min walk
- Los bisquets Obregón - 4 min walk
- Vips Jiutepec - 9 min walk
- Taqueria “ El Circo” - 10 min walk
About this property
Aohom Santuario Hotel & Spa
Featuring a rooftop terrace, Aohom Santuario Hotel & Spa puts you within a 10-minute drive of Galerias Cuernavaca Mall and Teopanzolco Archaeological Zone. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. An outdoor pool, a poolside bar, and a sauna are other highlights.
At a glance
Hotel size
- 28 rooms
Arriving/Leaving
- Check-in start time: 1:30 PM; Check-in end time: 8:00 PM
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 1:30 PM
- Late check-out subject to availability
Special check-in instructions
- The front desk is open Monday - Sunday (10:00 AM - 8:00 PM)
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (14 years old and younger) not allowed
Pets
- Pets allowed (dogs only)*
- Restrictions apply*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Continental breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Working away
- Business center
- Meeting rooms
- Conference space (1076 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Hair salon
- Luggage storage
- Pool loungers
- Romance packages
Facilities
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- An outdoor pool
- Full-service spa
- Sauna
- Massage/treatment rooms
- Steam room
Accessibility
- Wheelchair-accessible bathroom vanity
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Lowered electrical outlets in bathroom
- Grab bar near toilet
Room amenities
Be entertained
- 32-inch flat-screen TV
- Satellite TV channels
- Netflix
- Streaming services
Home comfort
- Air conditioning
- Ceiling fan
- Slippers
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
What to enjoy
- In-room massage
- Individually furnished
Freshen up
- Shower only
- Free toiletries
- Towels
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- Access via exterior corridors
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 15 years old are not allowed in the spa.
Fees & policies
Optional extras
- Continental breakfast is offered for an extra charge of approximately MXN 180 per person
Pets
- Pets are allowed for an extra charge of MXN 650 per pet, per stay
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 8:00 PM
- Guests under 15 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts cash.
Also known as
Aohom Santuario Hotel Cuernavaca
Aohom Santuario Hotel
Aohom Santuario Cuernavaca
Aohom Santuario
Aohom Santuario Hotel Spa
Aohom Santuario Hotel Spa
Aohom Santuario & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel
Aohom Santuario Hotel & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel Jiutepec
Frequently asked questions
Does Aohom Santuario Hotel & Spa offer free cancellation for a full refund?
Yes, Aohom Santuario Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aohom Santuario Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Aohom Santuario Hotel & Spa?
Yes, dogs are welcome. There's a charge of MXN 650 per pet, per stay. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Aohom Santuario Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Aohom Santuario Hotel & Spa?
Check-in start time: 1:30 PM; Check-in end time: 8:00 PM. Check-out time is 1:30 PM. Express check-out is available.
What is there to do at Aohom Santuario Hotel & Spa and nearby?
Aohom Santuario Hotel & Spa has a spa, an outdoor pool, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Aohom Santuario Hotel & Spa?
Yes, there's an onsite restaurant.
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Reviews
Aohom Santuario Hotel & Spa Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Location
9.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 19, 2023
.
Luis
Luis, 2-night trip
Verified
4/10 Fair
Aug 28, 2023
No es nada bonito, cómo que se quedaron a la mitad de la construcción. Solo fui a dormir y si sirvió para eso
MARIA GUADALUPE
MARIA GUADALUPE, 1-night trip
Verified
4/10 Fair
Jun 19, 2023
La verdad el hotel parecía motel, no se desquita lo que cobran, literal más de 800 por noche es un robo. Solo tienen televisión abierta con 4 canales, no tiene teléfono, los acabados viejos y feos, las bases de las camas espantosas, el baño incómodo, y amanecimos con 2 cucarachas chicas en el cuarto. El personal muuuy amable y la comida rica pero para pagar casi 1600 pesos esperábamos algo mejor, hay moteles mucho mejores.
ALEJANDRA ESTHER
ALEJANDRA ESTHER, 1-night trip
Verified
6/10 Good
Jun 12, 2023
muy cara para las características de la habitación
Alicia Jiames
Alicia Jiames, 1-night trip
Verified
10/10 Exceptional
Jun 11, 2023
Felicidades!!!
Excelente servicio.
José Luis
José Luis, 2-night trip
Verified
10/10 Exceptional
May 22, 2023
Excelente atención y servicio
La atención y el servicio de SPA fueron inmejorables. El lugar es muy sencillo. La comida sabrosa y los precios muy accesibles.
Maria de las Mercedes
Maria de las Mercedes, 1-night trip
Verified
4/10 Fair
Apr 6, 2023
No sirvió el aire acondicionado, y nos estábamos asando.
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Apr 4, 2023
Las instalaciones
La buena vibra
La tranquilidad que se respira
Que está muy cuidado
Tania
Tania, 2-night trip
Verified
8/10 Very good
Mar 26, 2023
Satisfecho con el servicio
Julio
Julio, 1-night trip
Verified
8/10 Very good
Mar 21, 2023
La alberca estaba con regular mantenimiento y el sauna estaba frio.
Dentro de la habitación hace falta una silla, un espejo y toallas chicas.
Ines
Ines, 2-night trip
Verified
8/10 Very good
Mar 20, 2023
Buena opción de hospedaje
Es un hotel viejo, pero buena seguridad, atención y limpieza
Juan Carlos
Juan Carlos, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2023
Buena decoración, buena atención, buena seguridad, el hotel esta dentro de un fraccionamiento con acceso controlado
Un jacuzzi no estaba operando
Alejandro
Alejandro, 2-night trip
Verified
8/10 Very good
Mar 6, 2023
El servicio de spa
Jorge
Jorge, 2-night trip
Verified
8/10 Very good
Feb 28, 2023
Que se encuentra en un lugar apartado y muy tranquilo con seguridad en la entrada
Rafael
Rafael, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2023
Me parece muy agradable y familiar
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
Nov 15, 2022
El estacionamiento es muy pequeño
Luz Angelica
Luz Angelica, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2022
Un lugar muy tranquilo para descansar y la atención excelente.
MIGUEL ANGEL LOPEZ
MIGUEL ANGEL LOPEZ, 1-night trip
Verified
8/10 Very good
Oct 16, 2022
El hotel muy bien, tiene sus detalles como que solo te ponen 1 papel de baño para tu estancia, y no te ponen toalla de manos. El desayuno y el servicio de restaurante excelente.
Alejandra
Alejandra, 1-night trip
Verified
8/10 Very good
Aug 6, 2022
La privacidad del lugar y la atención
Yadira Martínez
Yadira Martínez, 1-night trip
Verified
2/10 Poor
Jun 14, 2022
No respetan lo que publican aquí
Rosa
Rosa, 1-night trip
Verified
4/10 Fair
Jun 6, 2022
En las fotos se veía excelente pero fue realmente decepcionante y más por el precio
Carlos
Carlos, 1-night trip
Verified
6/10 Good
May 30, 2022
No fue terrible, pero no regreso
No es un hotel al que regresaría, la habitación es bastante incomoda, sobre todo el baño. Las instalaciones en general están muy descuidadas. La comida y el personal del restaurante estuvo bien.
Verified traveler
1-night trip
Verified
8/10 Very good
May 20, 2022
El lugar es muy seguro, la atención es excelente.
Rita
Rita, 1-night trip
Verified
8/10 Very good
May 13, 2022
Lugar agradable y cumple su función que es ir a dormir pero las cortinas están malas porque entra mucha luz además de que no cierra bien por lo qie el que pase, te ve dormido
Bernardo
Bernardo, 1-night trip