Started strong, but quickly went downhill.
The initial welcome was warm, but unfortunately, the rest of the stay didn’t live up to it. The room was just okay—nothing special. Any time I asked for assistance at reception, it felt like I was an inconvenience rather than a guest. The biggest letdown was the rooftop birthday dinner. Service was shockingly poor—after waiting around 15 minutes for a simple glass of water, I only received it after asking for the third time. Overall, a disappointing experience that fell far short of expectations