Came for a single night for a concert - check in was subpar and very confusing. Front desk was not that friendly and did not take the time to explain basic info like what floor we were on. If we needed help with bags, parking, amenities etc.
Room service was horrible.. I’ve had McDonald’s better. Worst coffee I’ve ever had - couldn’t even take a third sip
If I need to stay somewhere for a single night fine - but overall not the quality or standard a Westin should be.
Christine
Christine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 17 日
No rooms ready.
They did not have any rooms available until 700 pm due to them allowing a large group to check out at 5:00 pm. We arrive at our check-in time at 4:00pm. They had no eta on when the rooms would be ready. Very disappointed we had a concert at 7:00 and we were late because our room was not ready.
Kimberly
Kimberly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Shayne
Shayne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Janelle
Janelle,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Excellent
Awesome and very clean
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Friendly front desk guest service . Quite rooms with comfortable beds . Good location for downtown Denver ,just a few blocks from Union Station.
Michelle
Michelle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Scott
Scott,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Ian
Ian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
Bring towels
Most clean and well kept hotel. Pool is cool. Took 4 request to get additional towels to room, but staff was nice and accommodating otherwise. Really depends on time of day... night staff seemed much better than day.
Brent
Brent,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Overall very nice hotel
Jeffrey
Jeffrey,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Great stay
Amazing as usual. We always stay at The Westin when we’re in Denver.