Helpful staff and quick service , clean room and travel advice
Kirsty
Kirsty,3 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 3 月 5 日
Staff was amazing, very friendly. The room was nice and quite. The bed, however, wasn't that comfortable, the bed sheet kept on coming off, the pillows had seen better days, should be replaced with newer ones. There was no complimentary coffee or tea bags, you had to pay $1.00 for the used of a tea bag or a coffee bag.
Nimmy
Nimmy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2020 年 2 月 18 日
If customer service alone dictated star rating this hotel would be 5*, with special mention to Stella (hope I spelled correctly)) she really helped so much right throughout my 4 night stay.
Excellent location if you are looking for the Old Quarter, not really my thing but you don't know without trying. Narrow stairs to 5th floor a bit painful. No other problems, rear room was unexpectedly quite. Clean
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2020 年 2 月 12 日
Very helpful staff, the hotel in walking distance to everything in the old quarter, very convenient.
Marie
Marie,2 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2020 年 1 月 2 日
Excellent staff
I had an amazing stay at this hotel. The room was comfortable, and the staff was excellent. The best service i have had in 7 months of traveling around the world. Thank you so much.
Daniel
Daniel,4 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 12 月 27 日
Sweetest people
I really believe that a good attitude gets you a long way and these people here at this hotel, thier customer service skills were amazing and genuine. They had no elevator lift but you leave your bags in lobby and they deleiver them to your rooms. We requested twin beds and it was a queen they asked us to go walk around for an hour and return we did and everything was taken care of. I could have given them a lower rating because at the end of the night when i turned back my covers on my bed they had turned my bed to a twin but forgot to dress the bed with sheets i was a little aggravated but they had amazing attitude and took care of the situation. They also have a wonderful laundry service. I was impressed.
Jessica
Jessica,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 23 日
Stayed 4 nights and thanks to the convenient location everything I needed was within walking distance. And Stella, at the front reception, was always eager to assist and advise me on what to see and places to eat...even loaned me her umbrella. Thanks for a great visit!!!
Mel
Mel,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 21 日
Le meilleur hotel de hanoï
Le séjour c’est extrêmement bien passé, de loin le meilleur personnel que nous avons rencontré au Vietnam, tous toujours souriant, arrangeant et toujours présent pour vous donner des conseils ou vous aider afin que vous passiez le meilleur séjour possible. Vous pouvez y reserver vos excursions, vous pouvez aussi faire du change et en plus les chambre son près mignonne, très propre et avec un balcon. Je recommande cette hôtel!
Paul
Paul,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 16 日
Werner
Werner,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 25 日
Well situated, friendly staff, clean and in good shape
真实旅客
2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2019 年 11 月 24 日
Decent hotel in the middle of the old quarter
Quaint little place in the old quarter of Ha noi. Lovely staff, couldn't have been more helpful. Only there 2 nights but was happy with everything.
Tanya
Tanya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 11 月 22 日
가격 이상의 가치가 있는 곳
YOUNGJUN
YOUNGJUN,4 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 11 月 19 日
Tanya
Tanya,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 10 月 14 日
It was great!
Josue Samuel
Josue Samuel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 8 月 5 日
Very helpful staff with perfect English, great location, clean room, comfortable bed, cute little balcony, nice bathroom and shower, cold air conditioner, fair price .... everything you could possibly want.
Skipvp
Skipvp,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2019 年 5 月 16 日
훌륭한 고객응대
작은 호텔인데 서비스가 훌륭했어요.
숙박예약 동시에 컨펌메세지부터 시작해서 공항픽업, 하롱베이 투어프로그램연계까지. 매니저 Joanna의 자세한 안내와 친절한 도움으로 좋은 기억으로 남았습니다.
Joanna의 Hospitality에 감사인사 남깁니다.
真实旅客
2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 5 月 10 日
真实旅客
1 晚行程
Expedia真实住客点评
8/10 很好
2019 年 4 月 22 日
매우 친철한 서비스를 제공하며, 영어도 원활하게 소통가능
세탁 서비스가 저렴하고 좋음
작지만 깔끔한 시설
真实旅客
4 晚商务旅行
Expedia真实住客点评
8/10 很好
2019 年 4 月 11 日
가성비 좋은 친절한 숙소
직원들 모두가 열심히 정성껏 대해 주셔서 감사..
YUNG GOO
YUNG GOO,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 3 月 4 日
小さなホテルですがスタッフがとてもフレンドリーでした。
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2019 年 3 月 3 日
a terrific place to stay
I really enjoyed my time here, so much so that a two-night stay turned into a 6-night stay! My room had everything I needed, including a small balcony and a rain shower. The bed was super comfortable and the staff just could not have done anything more for me. For me, the location was also perfect. It was in proximity to the old quarter without being in the crazy thick of it. Of course all of this for an extremely good value. I had a wonderful stay thank you so much!
heather
heather,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 1 月 26 日
The room was a nice size with a very comfortable king bed. We loved our little balcony where we sat and had our coffee every morning. The staff were all friendly and helpful. Jo and Moon were especially attentive. Lots of restaurants and cafes in the area as well. Good value.