Avoid at all costs – filthy, unsafe, and dishonest
This was by far the worst hotel experience I’ve ever had. The room was disgusting—dirty, poorly maintained, with mold in multiple areas, stained sheets, and bed bugs. Loud music blared all night, making it impossible to sleep. We were so disturbed by the conditions that we had no choice but to check out early.
We were promised a refund for the remaining nights but have yet to receive it. To make matters worse, when I asked for a manager, Dafne at the front desk flat-out refused to provide contact information and claimed no manager was available. I have photos to prove everything and am shocked that this place is still operating. Absolutely unacceptable.