We reserved a double room with king bed. We got a standard room with two queens. Not that big a deal, but at 8 pm when I went to shower there was no hot water. Was offered another room but by the time issue was addressed was 11pm. Concierge and Bell hop were great!
Travis
Travis,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
David
David,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Veronica
Veronica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Elevator issues
The hotel was nice. The reception when we checked in was not nice. I was looked at by an employee like I was bothering her. No one at the front desk was friendly. The worst part of the stay was trying to get an elevator to leave for the airport. We waited on our floor for literally 27 minutes to get an elevator to go down to leave. Ridiculous.
Barbara
Barbara,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 21 日
Muito bom
Hotel muito bem localizado, limpo e confortável. Café da manhã muito bom, apesar da arrogância do funcionário que organizava o local.
Fabrizio
Fabrizio,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Nice place
Good breakfast.
Dan
Dan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Marina
Marina,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
yonghyuk
yonghyuk,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Kyle
Kyle,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Great location
Room was clean and spacious for Chicago. Down side was my room was rigjt next to the elevators and I heard the motors running all evening (did not wake me up as I am a good sleeper). Nice, hot breakfast, but they were out of fresh fruit minus apples for 3 straight days.
Tammie
Tammie,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 3 日
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
The location and the personnel were very nice. Our only slight issue is that all of the warm food for breakfast was not warm at all. The gentleman working was very nice. That was the only “issue”
Gerald
Gerald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Hotel muito bom. Bem localizado. Região boa e segura. Minha única queixa era barulho de pancada acho q do elevador pois meu quarto era vizinho aos elevadores.
hermanny
hermanny,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Mary
Mary,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Jenifer
Jenifer,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 28 日
TONY
TONY,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Perla
Perla,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Sekoui
Sekoui,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
The only thing I didn't like is that it was a little dirty, with stains on the sheets and walls and the bathroom extractor all dirty. Only two towels for 4 people and a roll of toilet paper for 3 days, everything else was very good, the food, the employees and the view of the city.
Rafael
Rafael,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 22 日
Not like we planned it.
We had reservations, our conformation number and showed the check in clerk the email and she said they had no reservation for us. We waited 30 minutes for them to get us a room we not only reserved but had paid for. Then when we finally got a room we discovered the heat did not work and we had to call the front desk to find us another room. How upsetting.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 19 日
Not my cup of tea
We requested a king but was given 2 double beds. I can live with that, although it was not ideal. However the breakfast was some of the worse I’ve ever tasted before. This is not a location that we would ever frequent again.