酒店位置非常好,就在地鐵站出口。有點兒舊,整體清潔情況都不錯。由於早機到達倫敦希斯路機場,大概11:00 已經到達酒店。我都冇期望可以即時check in 取房。於是放下行李,前枱通知大概下午兩點回酒店正常可以取到房。下午2:00回前枱說還未有房可以取,但如果肯加錢就可以立即有一間大少少的房可以取。我不同意,她說你要再等到3:00 先可以取房。2:30 再問另一女職員,她也堅持3:00 才可以取房。但如果肯加錢立即有。我唯有等到3:00 先取房。在等候期間見很多比我遲來check in 都可以取到房。非常憤怒。我不相信有數百間房的酒店真的要等到正式入住時間先可以空到一間房給我。在大堂呆等了個多鐘,從來未試過這種待遇,永遠不會再訂這間酒店的房😡😡😡
Wai chung
Wai chung,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 22 日
Kwok Ho
Kwok Ho,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 3 月 9 日
Ronstar Ferris
Ronstar Ferris,10 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 12 月 6 日
我們每次前往倫敦, 都係住此酒店, 因為交通及四周環境, 酒店環境也令人滿意. 但此次到來, 發覺 BUSINESS CENTRE 沒有了, 令我們感到有點不方便. 整體來說, 此酒店也是值得推薦的.
SHING YU
SHING YU,10 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 11 月 12 日
staff with perfect attitude and extremely helpful,really made our day
clean environment comfy bed big tv
cant find any disadvantage
highly recommended
J
J,1 晚行程
Expedia真实住客点评
8/10 很好
2023 年 5 月 15 日
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2022 年 11 月 12 日
YukLung
YukLung,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 30 日
Hit or miss
The rooms are hit or miss. This time it was a miss. I stay here for the location - a minute from the Gloucester Road tube stop, which has 3 subway lines (one of them direct to Heathrow airport) supermarkets, plenty of places to eat - all within within minutes. The room is was assigned (239) was not at a 4-star hotel level. Just getting off the elevator, the hallway smelled of mildew. The security chain on the door didn't work. There are no light switches or outlets to charge your devices near the bed. The furnishings look old and dated. The full-length mirror is in a barely-lit cubbyhole where the closet is. The view was non-existent. For a guest staying one night, it probably wouldn't matter. Even doing the online check-in prior to my arrival (which did not save any time at check-in) did not help secure a decent room for a repeat customer. This room needs some updates.
Thomas A
Thomas A,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 30 日
Poor service. Unfortunately
Graham
Graham,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 29 日
Margot
Margot,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Experience
It was very great! We had great service from Hiruchi when we first got there and she also gave us an upgrade which was very nice of her. The only thing I did not like was that last night I ordered water. They took a lot of time to bring it and I fell asleep when I woke up however the water was in the room, I believe that is not so acceptable for anyone to enter room while me and my partner are asleep.
Michel
Michel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Mixed review. But would stay again
Kimberley
Kimberley,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Nice experience
Was a good experience. Everyone was helpful. Unfortunately, when I checked out I didn't get a receipt so am trying to follow up to obtain one
Beverly
Beverly,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
Stefan
Stefan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Simon
Simon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 27 日
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Richard
Richard,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Bernard
Bernard,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
tor m
tor m,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 25 日
Comfortable but could do better
This is a nice hotel, and the beds are amazing. But really, instant coffee in the room is for me no longer acceptable. Even in the Travelodge I stayed in earlier in the week, there was a Lava,zo machine. And closing the hotel bar at 22.30, whereas the place was buzzing - what is that all about? I had expected better.