Very spacious and clean room with many amenities .
The front desk are extremely helpful and go an extra mile to make the stay even more comfortable.
All the services are impeccable
Sherin
Sherin,5 晚行程
已验证
10/10 绝佳
2024 年 12 月 6 日
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room
Amazing staff and ambiance
Great quality and high standard room and services
Khalid
Khalid,2 晚行程
已验证
10/10 绝佳
2023 年 5 月 1 日
Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay.
Vera
Vera,1 晚行程
已验证
10/10 绝佳
2024 年 5 月 28 日
Hotel incrível, serviço impecável! Bem localizado! Standard room pequeno - ponto negativo!
真实旅客
5 晚行程
已验证
10/10 绝佳
2024 年 10 月 19 日
Super central
Erynn
Erynn,3 晚行程
已验证
10/10 绝佳
2024 年 8 月 5 日
Very center
Yvette
Yvette,4 晚行程
已验证
6/10 不错
2024 年 12 月 7 日
Road works in operation late at night
Drakoulis
Drakoulis,2 晚行程
已验证
2/10 较差
2025 年 3 月 1 日
Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced.
Katherine
Katherine,7 晚行程
已验证
10/10 绝佳
2025 年 10 月 4 日
Wonderful helpful staff and go an mile extra to make your trip more pleasant
Room service and hotel restaurants are great
Gym and spa one of the best
Rooms are very well cleaned and tidied up
Sherin
Sherin,2 晚行程
已验证
10/10 绝佳
2025 年 9 月 21 日
Perfect in every sense
Sherin
Sherin,2 晚行程
已验证
10/10 绝佳
2025 年 9 月 21 日
Everything is absolutely perfect . The hotel , services , the staff, the food and the cleanliness. Impeccable
Sherin
Sherin,4 晚行程
已验证
10/10 绝佳
2023 年 11 月 19 日
Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management.
Abdullah
Abdullah,2 晚行程
已验证
10/10 绝佳
2023 年 8 月 5 日
The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time.
Robert
Robert,14 晚行程
已验证
10/10 绝佳
2022 年 3 月 1 日
Best hotel in London
yerolomi
yerolomi,3 晚行程
已验证
10/10 绝佳
2022 年 1 月 23 日
Great stay again best hotel in London
yerolomi
yerolomi,1 晚行程
已验证
10/10 绝佳
2022 年 1 月 9 日
Amazing property with an amazing team
This is a freshly refurbished property, and they have knocked it out of the park.
Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything
Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond
The personalised room keys are a nice touch
Jon
Jon,1 晚行程
已验证
10/10 绝佳
2022 年 1 月 4 日
Best hotel in London nothing else compares to these standards.