Check in was horrible. The man checking us in did not say one word to us. Except to ask for our credit card. Didn’t tell us we needed to scan our card to get the elevator. Didn’t tell us where the elevators were. Didn’t say a word except I need your credit card. Not one other person that worked for the hotel acknowledged us. Maybe that’s just them being New Yorkers I’m from the West Coast and we say good morning and hello to everybody we meet.