I came here a few years ago and felt pretty good, but this time the experience was too bad. The noise of the air conditioner was so bad that I couldn't sleep, and the sound insulation was poor. I could hear the conversation in the next room, and the restroom fan was broken. won't come back here any more!!!!
Weixing
1 晚家庭旅行
8/10
Good experience and very friendly staff
Robert
1 晚行程
8/10
Convenable. Car petite chambre très petite salle de bain et en plus 1 ascenseur en panne sur les 2 !!
Temps d’attente de l’ascenseur bcp trop long !
Personnels bien
Nicolas
1 晚行程
4/10
The smell of cigarettes/smoke flowed through the vent most of the time when the AC turned on. The mini fridge didn’t work and the bath tub was a bit rusty and didn’t look very clean. One of two elevators was broken and the other was very slow, which created long wait times and crowds of guest trying to go up. I was also charged $49.72 for incidentals and I don’t know why nor was I notified of anything. I haven't been able to reach the front desk to ask about this. The only good thing is that I spent most of my time in Miami out and about but the stay at this hotel was disappointing. I won't be staying there again.
Daniel
2 晚行程
10/10
Muito bom
Debora
1 晚行程
4/10
Wrong room pics for what we booked. Underwhelming and the price was more than what we could book at the hotel. Too minimal, no tissues, no trash can outside the bathroom, no luxury. Both elevators broken.
Dan
1 晚行程
4/10
I booked a end room with a view of the bay. So the kids could see our ship. Got put in a side room. Booked 2
Queen beds got 2 twins. Asked for extra pillows never got them.
Jeff
1 晚行程
4/10
One of the elevators was out so that made for long waits. We took the stairs to our 5th floor. I didn’t realize there wasn’t an in room fridge & the nearest ice machine did not work. Other than that, hotel is a 5-10 min walk to Bayside activities and is worth booking if you’re going to be in the area.
Angelica
1 晚家庭旅行
8/10
Max
4 晚行程
6/10
SHEEKETA
1 晚行程
10/10
Giancarlo
1 晚行程
2/10
Tiara
1 晚行程
10/10
Carmen
1 晚家庭旅行
10/10
Kamelah
2 晚行程
10/10
Excelente escolha e muito bem localizado.
Carlos
4 晚结伴旅行
4/10
The hotel was particularly shabby, the food in the Tavern, very expensive, and for the most part there was no customer service.
Carolyn
1 晚行程
6/10
Wanda
1 晚行程
6/10
Location was good. Accommodations for the price were mediocre. Lobby like an apartment building lobby. Not many amenities. Good for a quick overnight before our cruise. Wish we had a view of the port.
Kelly
1 晚行程
2/10
Arrived at our room to find the AC was not working. This was after waiting 40 minutes at the ONE very small elevator. Maintenance told us to “turn down the AC a little and wait 10 mins” On return from dinner and waiting another 40mins to get the elevator to our room the AC still not working. Moved us to another room with double beds instead of king size at 10:30 pm to find the toilet running all night and maintenance nor front desk responding. Asked about a partial refund or some compensation for all the issues and was told “ We don’t do that here”. Was a horrible hotel highly recommend NOT BOOKING at this hotel