The food service staff were exceptional. The check in staff was also fantastic. The room was subpar and had a smell. The hotel looked run down. Front desk staff after check in were unwelcoming and made it seem like I was bothering them.
Jasmine
Jasmine,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 30 日
Janiyah
Janiyah,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
Amber
Amber,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 29 日
Brenden
Brenden,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Very outdated, loud ac, no tv remote, smelled of old cigarette smoke
Stine
Stine,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
I’m always happier with something in my mouth.
I think it may just be Philly sucks. Let’s start with that. The check in lady was stressed and using a kitchen employee to help out, I get it. She didn’t make eye contact with us during the whole check in transaction. It cheesed my boyfriend off so he asked her to link the IHG account and she came back with a snippy remark. I get it everyone has off days, if there was a cookie or a bottle of water in the room, this all could have gone away. Oh yeah there was some black mold happening by the shower vent but no biggie. The early morning airport shuttle guy was honestly the nicest person I met in all of Philly, he turned it all around.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Everything but the room
Everybody there is super nice, the lobby and gym and pool were really great.
The rooms are trash, and I don't think the carpet has been cleaned since the turn off the century.
We stayed because DoubleTree is a trusted brand but maybe airport locations are just not the move. Very disappointed. If you need somewhere to stay there's better value elsewhere.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
If only 4 one night
Quick overnight stay, the rooms don’t have microwaves or fridges. A fridge was brought up for us though. Overall it was good . Wish the pool stayed open longer than 8pm. Jordyn at the front desk was awesome
Carlita
Carlita,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 26 日
Chambre qui pue le moisi
Pas de draps ou couverture disponible pour le canapé lit
Petit dej très moyen
Goulhamid
Goulhamid,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
Not happy
Staff was friendly, room is nice. Biggest issue was after suffering through 7 hours of issues flying back, and being in bed 2 hours, our room gets given to someone else who now is trying to barge in with deadbolt on. How does this happen at 4 am??? Scared the death out of my fiancé and I. Website says 2 am is cutoff for check in, am I now going to have an issue checking out??
Francis
Francis,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 26 日
Anette
Anette,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Ricardo heriberto
Ricardo heriberto,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
AUDREY
AUDREY,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Poor service
I paid for a king size bed. Qhen I got to the hotel to check in , they only had a double bed. They told me to wait for two hours if I qantca king bed. The phone in the room did not qork. I complained to them about it and nothin qas done.
Audrey
Audrey,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 23 日
Brett
Brett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Rosalind
Rosalind,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Moldy third floor
Reserved 3 rooms, and all three rooms had large amounts of black mold on the ceiling. There is definitely a persistent airflow problem. Musty rooms.
Beds and linens were fairly clean. Bathroom was also clean.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 22 日
Gina
Gina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Constance K
Constance K,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Wu tang is for the Children
Comfortable Bed, Great customer Service and awesome amenities…
The structure itself probably needs to be updated
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
Basic
In need of a refurbishment as quite weary. Bed was good and plenty of space in room and bathroom. Staff were great.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Precious
Precious,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 19 日
Smelly wet
I would not recommend. Our AC leaked all over the floor, a large part of the carpet was soaking wet. The room smelled like mildew. Our AC was also freezing and we could not adjust it.