When we checked in the day before, I asked if we could just keep the same room and not have to recheck in since the reservations mistakenly got put in my name not my husband's for the second night. The lady at the front desk said yes, she would make a note of it. Everything would be fine. I then receive two missed calls in a voicemail while we are out stating that we had left stuff behind and they wanted to know if we were wanting to pay for another night. I reminded her of the conversation that was had with my husband the day before. There was clearly no note made on the account like she said there would be.
Josalyn
Josalyn,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Rodney
Rodney,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
The staff was friendly and helpful.
Joyce
Joyce,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 20 日
When we booked this that same day I called to get our family and another family's room next to each other and asked for pool side. The lady I spoke to assured me that she would put in the computer that we would be next door AND pool side. Upon check in we found out that neither of those accommodations were made and they said they would not make those accommodations for us! Our whole group was separated not only by room but floors. The the chair in the room we stayed in was horribly NASTY. The bathroom was dirty with glitter all over the place. The hallways were very trashy with unfinished patched holes in the walls.
Blake
Blake,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Danielle
Danielle,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
The place to stay for the decay of Western Civilza
Bathroom ceiling falling down, breakfast was a joke and they charge for coffee!
Maile
Maile,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Ok hotel
This hotel is clean and fairly quiet. It looks like upgrades have been made. However, our enrry and batheoom doors stick so bad you have to push with all your might to open. The window is falling apart. Tv didnt work even with new batteries.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
Edgar
Edgar,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 14 日
Janis
Janis,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 14 日
Cheap hotel at higher than cheap hotel prices
For 100 a night this should be a better painted and kept up hotel. I know 100 is cheap but you get a very cheap experience here. No soap or lotion, hair on the towels, paint falling off the wall, old poorly working sink. These are things I'd expect from a 50 dollar hotel, not one on the edge of typically priced. Staff ranged but 80% were very kind and inviting.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Perfect restful stay.
Beautiful hotel, wonderful, comfortable room, just what I needed. Front desk staff exceptional. Breakfast Delicious!!
Cheri
Cheri,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
This hotel should be scraped and rebuilt
To start with the positive, the bed was comfortable but the rest of the place was basically a dump. I knew it was going to be bad when we checked in and there was a long black hair on the bed. I have long blonde hair and my partner short dark hair so it was a bit unnerving to find long black hair not just on the bed but also multiple ones on and in every towel and washcloth in the bathroom! The bathroom door couldn’t close all the way, the toilet did not flush well and you had to try multiple times to get even just toilet paper to go down. Lukewarm shower. Bathroom floor tile was chipped, things were just painted over instead of being replaced or repaired. All of that aside, the worst part was waking up to go eat the continental breakfast and finding out they don’t serve coffee. Oh but there’s a coffee bar there where you can buy a cup for $4! Just to make a few extra dollars off each guest doesn’t make sense, and the coffee in the room was all decaf so you have to pay if you want caffeine.
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Poor building and no coffee
The hotel was listed as 3 stars - which is not accurate. It is an old building that under went a cheap partial remodel. The floors were sticky. The bathroom ceiling paint was badly peeling. Noise traveled between rooms. On day 2 there was no coffee offered with breakfast - had to be purchased separately. Was in an industrial location. But, staff were as friendly and helpful and things were clean.
Heidi
Heidi,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
Matthew
Matthew,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Absolutely Horrible Experience
Kurtis
Kurtis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Needs improvement
Dulce
Dulce,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 3 日
We weren’t given breakfast vouchers and went we told them we had our room keys they didn’t care we needed those vouchers and we didn’t want to deal with it