1st all my name is Joan, not Irene.
Stayed closer to the airport for an early flight today. Very disappointed with this hotel. Front desk staff were very nice. Lobby was hot, bar, food area not open until 3pm. Needs to be clearer in hotel description. It makes it seem like the hotel has a bar and restaurant, but yet it was closed majority of the time. Had to go elsewhere for food. Also the pool was “closed for maintenance” not one single person was out there all day doing any maintenance, another reason I picked this hotel so the guys could go watch football and me and my girlfriend are gonna be by the pool so we had absolutely nothing to do all day. I would’ve stayed by the beach had I known that this hotel was in such disarray also & come in the evening to just sleep. The AC did not work well it was hot in the room. I would never stay again especially as an IHG member and Holiday Inn vacation club member. I’ve stayed @ many Holiday Inns over the years, Very disappointing.