Very run down condition, charge resort fees & this is far from a resort
No working hot tubs 1 out of 2 pools working
No maid service
Had to ask for clean towels & hard to get wash clothes, no garbage pick up
Overall experience was horrible
christy
christy,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 21 日
acassia baker
acassia baker,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 10 日
Edwin
Edwin,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 9 日
Andrea
Andrea,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
The staff was very friendly and helpful ❤️ my family and I enjoyed our stay
Ashley
Ashley,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 8 日
jonell
jonell,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Vladislav
Vladislav,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
The hotel and rooms are poorly maintained, rooms needs to be updated and smells very bad, the only good thing is the location.
Jose
Jose,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
DERRICK
DERRICK,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 2 日
a bad experience
a bad experience
Bad experience
Check-in took a long time, one clerk left during check-in. Finally we got a room but the door wouldn't open with the card. The guard also came to wonder and tore open the door. I asked for another room, but they started to fix the lock, but they couldn't fix it.
Finally, after two hours of waiting, they gave me another room.
There, the toilet door hinges were broken and the door was so rotten from the bottom that it wouldn't close. Most of the sockets had no power and were in poor condition, the shower faucet dripped all the time.
We didn't break anything and it wasn't claimed, but we had to wait a week for the return of the 100 dollar security deposit and that too only came after we contacted hotels.com.
I can't recommend the place at all.
Ari
Ari,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
jacquelyn
jacquelyn,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 22 日
Nao recomendo
Péssima. Nao encontravam minha reserva, hotel desorganizado, quarto estava sujo, hotel sujo, decepcionado.
RALPH
RALPH,7 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
This establishment should be condemned
Unbelievably dirty in every way possible.
We had to purchase our own Sheets Blankets and towels.
James
James,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 17 日
Worst place to stay in Kissimmee
This hotel needs to be taken off of hotels.com!
The pictures are not in any way current.
I'm surprised this place hasn't been condemned!
It looks like a dump with trash everywhere all over the ground, pot holes everywhere in the parking lot, and weeds growing out of every flower bed.
The pool and hot tub were inoperable and the food court is closed. They don't have housekeepers so there is no telling when the last time the sheets were changed was. There was only one working light bulb, the hair dryer looks like it was burned into the socket, and the bathroom door wouldn't close.
At one time this was a decently fair priced place to stay but now it looks like a homeless shelter.
I would love to have my money back as we had to sleep on top of the covers the first night and didn't even stay the second night. I'm sure they will give some bs excuse as to why they can't do that though.
Jenny
Jenny,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 17 日
What to expect
The room was cleaner than expected after seeing the outside. The sheets were clean. The rest was not.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
jesus
jesus,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
Nasty need help.
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 16 日
Cristian
Cristian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 15 日
jesus
jesus,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 13 日
Familia com criança
Pra ser terrível ainda precisa melhorar muito. Instalações precárias, desligam o boiler de aquecimento da água (para economizar) dia sim, dia não e, quando não, simplesmente não tem água. Demoraram 3 dias para trocar a lâmpada do banheiro que estava queimada quando chegamos e não se dão nem o trabalho de checar as condições do quarto antes de permitir sua entrada. A única coisa boa do hotel são a localização e algumas pessoas do staff.