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Orchid House Tulum Jungle

5.0 star property
Luxury beach hotel with beach shuttle, near Tulum National Park

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Escape to the lush jungle of Tulum at Orchid House Tulum Jungle, where you can unwind with a sports massage or relax by the poolside bar. Enjoy cooked-to-order breakfast, take a bike ride through nearby Playa Paraiso and Tulum Mayan Ruins, and appreciate the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Free beach club nearby
  • Beach bar
  • Pool bar
  • Swim-up bar
  • Room service
  • Spa services
  • Airport shuttle
  • Beach shuttle
  • Terrace

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor | Down comforters, minibar, in-room safe, iron/ironing board

Master Luxury Suite w/private bathtub 2nd Floor

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub | Down comforters, minibar, in-room safe, iron/ironing board

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub | Down comforters, minibar, in-room safe, iron/ironing board

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

Orchid Suite | Down comforters, minibar, in-room safe, iron/ironing board

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • Garden view
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Down comforters, minibar, in-room safe, iron/ironing board

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Down comforters, minibar, in-room safe, iron/ironing board

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Dos Aguas Park - 16 min walk - 1.4 km
  • Hospital de Tulum - 5 min drive - 1.8 km
  • Tulum Mayan Ruins - 8 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Olio - ‬11 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk

About this property

Orchid House Tulum Jungle

When you stay at Orchid House Tulum Jungle, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests indulge in massages, then grab a bite to eat at the restaurant. A beach bar, a snack bar/deli, and a terrace are other highlights at this luxurious hotel. The room service and helpful staff get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Free offsite parking within 10 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Private beach access
  • Free beach club nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach shuttle (surcharge)
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Spa services

Accessibility

  • Lowered electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Freezer

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Does Orchid House Tulum Jungle offer free cancellation for a full refund?

Yes, Orchid House Tulum Jungle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Orchid House Tulum Jungle?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Orchid House Tulum Jungle?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Orchid House Tulum Jungle?

Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.

What are the check-in and check-out times at Orchid House Tulum Jungle?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Orchid House Tulum Jungle and nearby?

Have fun with nearby activities like fishing and snorkeling. Enjoy amenities like spa services, a picnic area, and a garden.

Are there restaurants at or near Orchid House Tulum Jungle?

Yes, there's an onsite restaurant.

What's the area around Orchid House Tulum Jungle like?

Orchid House Tulum Jungle is a short 14-minute walk from Jaguar Park and 15 minutes' walk from Hunab Lifestyle Center.

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Reviews

Orchid House Tulum Jungle Reviews

9.2

Wonderful

9.2

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Complimentary breakfast was tasty and healthy with options such as yogurt, fruit, and toast. (6 reviews)
  • The on-site restaurant served delicious, locally inspired meals and was one of the best restaurants in the entire area. (4 reviews)
  • The private jacuzzi was a perfect touch and offered nice views. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Taxi
Drinks
Location
Jungle
Balcony

Reviews

Verified

10/10 Exceptional

I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
Muhammad, 4-night trip
Verified

10/10 Exceptional

Amazing staff!! Frankly took great care of us the entire time we were there.
Ty, 8-night trip
Verified

10/10 Exceptional

Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Sarra, 6-night trip
Verified

8/10 Very good

The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
Ahmad, 5-night trip
Verified

8/10 Very good

They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Marienny, 4-night trip
Verified

2/10 Poor

Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Venus, 3-night trip
Verified

10/10 Exceptional

Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Jarred, 4-night trip
Verified

10/10 Exceptional

Loved my stay here and can’t wait to go back. Miss the kitties !
Daniela, 4-night trip
Verified

10/10 Exceptional

Tranquilidad y corresponde exactamente a lo que contratas
Óscar Carro, 4-night trip
Verified

10/10 Exceptional

The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Terrance, 3-night trip
Verified

10/10 Exceptional

Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Romuald, 4-night trip
Verified

10/10 Exceptional

Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Mary, 3-night trip
Verified

10/10 Exceptional

I loved my stay! Everyone is wonderful!
Kerry, 4-night trip
Verified

10/10 Exceptional

Hidden gem in the jungle. For couples who value privacy, excellent service, GREAT FOOD, and a relaxing vacation...Orchid House is the place to go! We enjoyed our long weekend trip in a beautiful spacious room with privacy and the relaxation we needed. The food is freshly prepared and sooo incredibly good. The bar and drinks were the best around. The staff is very friendly and accommodating. We can't wait to go back. Thank you!!
Nazim, 3-night trip
Verified

10/10 Exceptional

We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
Cindy, 3-night trip
Verified

10/10 Exceptional

We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
Carolyn, 2-night trip
Verified

10/10 Exceptional

Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Creishawn, 7-night trip
Verified

8/10 Very good

Good
Jedediah, 2-night trip
Verified

10/10 Exceptional

Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Neil, 3-night trip
Verified

10/10 Exceptional

Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Irina, 4-night trip
Verified

6/10 Good

The pictures were misleading, it seems like it’s been lacking in maintenance for some time. I wish the rooms had a better smell, felt damp at night. The sheets had some stains on them. The hotel is in a safe area, but it is also lacking in curb appeal. Definitely felt far from everything and left one night early to go to a hotel on the beach. The only plus was the food which was excellent.
Michelle, 3-night trip
Verified

10/10 Exceptional

Excellent service
RICHARD, 1-night trip
Verified

6/10 Good

It’s fine

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Jessica, 1-night trip
Verified

10/10 Exceptional

Incredible place! Must Stay!

BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
Jessica, 2-night trip
Verified

10/10 Exceptional

Muy excelente
Edgar, 2-night trip