2/10 很差
2025 年 8 月 1 日
Awful experience
We arrived for a family two day break in Savannah and on arrival found the two rooms allocated reeked of cigarette smoke and urine. We asked to be moved to other rooms which the reception obliged and put us in two rooms on the other side of the hotel. Unfortunately these rooms were only slightly better with the same issues but also dirty bed sheets and strange stains on the headboard. The kids were really upset and the smell brought on my son’s asthma. We made a decision to book alternative accommodation. We knew that we wouldn’t necessarily get a refund but thought we might for the second night. However, as one of the kids had placed a bag on one of the beds any form of refund was refused. I have used Quality Inn in the UK but this experience was truly horrendous and we can’t believe some of the good reviews reported which we used as part of the decision to book.
Gary
Gary,2 晚家庭旅行
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