Our check-in was fine and the hotel stay was average. I was told to come back the next day to put a request in for shuttle service to the airport and be put on the list as a result. I did take the time to come down early in the next morning And make that request and have the hotel clerk write it down. When I arrived the next morning for the shuttle, the counter clerk on duty stated that my name and companions were not on the list. That was very frustrating. Luckily we made it to the airport in time to catch our flight.
Christopher W
Christopher W,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
The airport shuttle was on time and driver was very pleasant. The hotel room floor was funky, the shower had mildew caulking around the tub, and the traffic next to the room was very loud all night. However, the staff were all very nice and helpful!
Althea
Althea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Julie
Julie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jane
Jane,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Lydia
Lydia,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 23 日
Ranka
Ranka,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Good hotel
Nice and clean rooms
Elda
Elda,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Monica
Monica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Leysis
Leysis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
El Hotel muy desgastado, le falta mucha limpieza, los muebles están ya muy viejos, necesita una buena renodelacion
MANUEL
MANUEL,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 14 日
Andre
Andre,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Dirty
It looked as if a previous occupant had barfed on wall and not cleaned up well.
The bottom of the tub was filthy.
Verna
Verna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 13 日
Jose O
Jose O,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 12 日
Stay anywhere but at the Buffalo Airport Hotel!
This place was a disaster. The first room they gave us had a malfunctioning climate control system. They tried to tell us that the AC was not turned on yet but the problem was that the fan wouldn't go on regardless of the settings. The second room they gave us had functioning mate control but the cleanliness left much to be desired. There was hairs and stains on the bathroom floor and the floor in the room had stains and a lot of dust around the furniture. Despite this being a non-smoking hotel, the hallways reeked of the odor of marijuana. There were several parties going all night during our stay with loud music, people screaming and laughing, and running through the halls all through the night. The hotel staff did nothing when notified and we were not able to get any rest. There was also very unkempt and annoying homeless person hanging out by the rear entrance. To our horror, we discovered he was living in a room down the hall from ours. The odor walking past the room was terrible. This was perhaps the worst stay we ever had anywhere. Stay anywhere but here.