Our room felt dirty, I ended up wiping everything down with the Lysol wipes I brought, old cheerios all over our room, it needed to be vacuumed. Overheard on our way out members of housekeeping talking badly about another coworker, complaining that she’s so fast because she doesn’t actually clean anything. The pool area is in a serious need of some updates. When we were checking out I asked for a paper copy of the receipt, the fronts desk agent told me she couldn’t print one out because we booked through 3rd party which is interesting because that’s never been an issue ever. I also work for a hotel(in management) and if a guests asks for something you try to figure out how to actually help them. Instead of making rude comments about the guests when they’re still in ear range so they can hear you. If that was my employee, I’d be having a conversation with them about their professionalism or lack there of. The gentlemen I had when checking in, was super nice and went above and beyond answering any questions.