It all started with the check in process- the front desk woman was impatient, on her phone and didn’t know how to type in a credit card number. There were no luggage carts, the elevators were extremely slow, hallways were extremely hot, hot tub was out of order, our shower had hair and sand in it upon arrival, we had to pay to park at the hotel lot, the AC in the room did not work well. All around terrible experience. We will not be returning!