I requested a handicap room at booking. Called the hotel directly to make sure the room had a walk in shower. I was assured they did. We found once there that they the room did NOT have a walk in shower. I requested a mat for the slippery tub floor, and was told to just put some towels down in it. There were no instructions for the tv, and though I am pretty tech savvy, I never could figure out how to get it to tv from internet. Front desk offered a maintenance call at 8pm, but at that point, it wasn't worth it. The buffet breakfast was a bonus-not just yogurt and cereal. While the constructions supposedly knew, there was some mold/mildew in the bathroom, and some long dark hairs on the various bathroom fixtures. (Neither of us has long nor dark hair). Otherwise, it was convenient to what we needed. Parking was very limited, and the garage across the street was not suitable for handicapped access -- too far.