When I booked via Expedia, there's no option about non-smoking or smoking. When I saw my room was for smoking, I emailed the hotel but they never answered. When arrived, they said I couldn't be changed. Cigarette smells the whole hotel!
hien
1 晚行程
6/10
キョウコ
1 晚行程
6/10
Mayumi
1 晚行程
8/10
For my fellow Americans, please realize hotel rooms in Tokyo are small. This hotel is no except. But it was clean and close to the Ueno train station. Staff spoke English well and checkin and out was no problem. It’s clean and functional. Good if you just want a crash pad which our family wanted. It’s also hard to find a hotel that will allow 4 people in 1 room. 3 seems to be the max.