When ypu read this, I have stayed her before to utilize the Airport Shuttle Service and that stay was great.
This stay, not so much:
The property is going through a remodel and it would have been nice to have been informed. When I first drove up the front desk area on the street side was obstructed by construction equipment.
The room I was given was on the 5th floor, 1 side of rooms is being remodeled and is open. What that meant was the heat from a hot summer day was in the floor and my room was uncomfortable from the heat.
My recommendation is wait until this property is done with remodel before staying. They have one ofcthe best staffs in the area.
Bruce
1 晚行程
4/10
Dirty carpet and gnats in room from construction
Richard
1 晚家庭旅行
6/10
The hotel is under construction and is in no condition to be offering rooms on certain floors, the room I was given felt like it was in the middle of a construction zone. The price charged is unreasonable for the conditions. The AC didn't work properly there was dust and the overall fell did not make me comfortable.
Heather
1 晚行程
10/10
Starla
1 晚行程
2/10
This hotel was under construction and was not disclosed when I booked it. Ceilings were full of mold and falling apart and the room they sent us to was on a floor that carpets were stained and more than half the floor was under construction. It looked like an abandoned building. The room smelled of mold and the AC did not work. I asked for a full refund 5 mins after checking in and went to another hotel. I’m still waiting for my refund.
Joseph
2 晚商务旅行
2/10
Upon arrival, they advise that the hotel is under Reno and rooms does not have AC ! They did not protect us anywhere else and only offered to reimburse and we can go anyhwhere else. That is the hotel job to ebook, not the client. It was they're faut and didm't have emough ahead of time. Terrible service and level of care !
Sylvie Gareau
1 晚商务旅行
6/10
Megan
1 晚行程
2/10
Understand cons
Marcus
2 晚行程
2/10
James
3 晚行程
2/10
Remodelacion
andrys
3 晚行程
2/10
It was under construction everywhere which was super dirty and just not the kind of vibe you want to walk into. Then we found bedbugs!!!! We got out of there asap after that. Wouldn’t recommend
Teancum
3 晚商务旅行
8/10
The breakfast was good, but the hotel is under construction and there is lots of noise starting at 8 AM in the morning till 5 PM at night
Michelle
1 晚商务旅行
4/10
IT WAS A TERRIBLE VISIT. WE ALWAYS STAY HERE. UNDERCONSTRUCTION IS A NEW TERM FOR DON'T EXPECT ANYTHING. NO TV! NO INTERNET! JUST A ROOM WITH BANGING VERY EARLY 8AM. IT WAS JUST AWLFUL. I HOPE WHEN WE STAY AGAIN THE CONSTRUCTION WILL BE FINISHED.
Stella
4 晚家庭旅行
10/10
Pamela
1 晚行程
2/10
Walked in to a terribly hot room. They supposedly had just cleaned the room but I walked in to blood stains on the comforter and on the carpet by the beds. Elevator took us up but did not work going down so we were stuck on the 6th floor!
esteban
2 晚浪漫旅行
4/10
At its best, it's a 3 star property, but under renovation, it is dirty and noisy. Breakfast is weak. No fruit. My room faced Briley Parkway, an expressway. Lots of road noise.
William
3 晚行程
4/10
Property was under construction. The elevator was not working properly. All down buttons didn’t work so you had to go up to go down. The air had a stagnant smell. There was debris everywhere around the parking lot. Will not stay again
Robert
1 晚家庭旅行
10/10
Thank you very much
Abdaljalil
1 晚行程
4/10
We had no idea that this property was under extensive renovation. We had no water for flushing toilet or showers until 5:20 pm. The rooms are supposed to be no smoking, but the first room (306) reeked of smoke.
Nicole did her best to relocate us to a better room, tut the property and hallways are dirty.
Joseph
1 晚浪漫旅行
10/10
The properties, really cool. I really love the locality.
Tharun
2 晚结伴旅行
10/10
Even though the girl was doing renovations, the service was friendly and supported our needs and the rooms were clean.