The trip was going great, up until someone took my shoes from the pool and the staff were not helpful at all. There was clear cctv but no follow up was done to even help retrieve my items.
Joel O
Joel O,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Robin
Robin,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Jon
Jon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
America
America,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 9 日
Great space, great location! Biggest issue was the bed had hard edges and we caught our shins on them! The kitchenette was full, too bad there was no freezer, but great staff!
Elise
Elise,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 6 日
Restaurant is great. Rooms on the North side are noisy
Bruce
Bruce,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Well located , quiet, clean !
Alicia
Alicia,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 1 日
It s a nice place
Denis
Denis,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 26 日
Cynthia
Cynthia,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
tamara
tamara,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 20 日
Kristopher
Kristopher,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
Will not stay again
Water slide was not open when it clearly said pool open until 10pm. I wish their site said that the water slide had different hours. Water slide was only open until 8pm, we got in there before 8pm and it was already closed. The person at the front desk was very rude about it and was annoyed that I asked why it was only open until 8pm. I would rather stay at a different hotel with better service for the price that we paid to stay here for ONE night with my family. Also the hot tub didn’t work, the water was warm almost cold! The beds were comfy but too soft because myself and daughter kept rolling to the middle of the bed which was annoying all night. I will never stay at this hotel again!
Sharyl
Sharyl,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 14 日
Ground floor room next to highway. Very noisy
Ron
Ron,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 11 日
I don’t often leave reviews but from check in to check out there was so many issues. The front end staff were not inviting no cheerful welcome. Check in was extremely slow and the front end looks very unorganized. We were given a pet friendly room when we did not request this. Once checked in the room smelled like dogs! I requested a room change but they said they didn’t have an another room available, we were right next to the restaurant and it was extremely noisy after the quiet hours of 9 pm. The beds were soo soft ours dipped into the middle and it was soo noisy all night. The pool has a waterslide but the attendant that was observing would shut it during the hours of operation 4-8 and leave and the kids need to go and request for it to be opened again. The restaurant was also average we didn’t not receive our 25% off for our food bill. I would personally not stay at this hotel again for the cost of the room per night and service received it was very subpar. I am soo disappointed as I have stayed Amat many other prestige hotels and never had this type of experience.
JAS
JAS,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Great stay, would definitely stay again
Sarah
Sarah,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 7 日
Hotel clean but waterslide hours very limited
This hotel was totally comfortable and the service was good. The only issue was that we booked it because it has a waterslide and the water slide had very specific hours so we didn't get to use it which was dissapointing.