The hotel lobby is amazing, bright and friendly. Starbucks is in the hotel as well. That's where it kind of ends. Iced machine was broken on our floor. The Hotel room was full of mold in the bathroom, Peeling wallpaper
and blood on the wall near the toilet paper holder.
The Remote had disgusting white stuff on it that had to be cleaned off.
The Fitness room was ok. I don't know if it is other people or cleanliness but so much dirt on the treadmill and not cleaned off.
Didn't use the pool so cannot comment on that
Can use Valet but parking across the street was half the price!
For a $250 stay was kind of disappointed.
KRISTIN
KRISTIN,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Clay
Clay,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 25 日
Ashley
Ashley,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Ina
Ina,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Sagar
Sagar,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Adam
Adam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Twana
Twana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Alex
Alex,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Curtis
Curtis,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Enjoyed the stay
We all loved staying at the Hyatt Regency in downtown Buffalo. The rooms were nice and comfy, and the area was beautiful. I had the opportunity to introduce my daughter to family she had never met, and she had a great time visiting and touring Niagara Falls!
Joel
Joel,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Stay Elsewhere
The AC was not working in the hotel. When we checked in no one told us that. You would think they would let us know that up front in the heat of the summer.
Also bed sheets had stains on them. Also they have a Starbucks in the lobby but was not open. The ice machines were not working either. They provided no fans or water or anything with the AC out.
Kristin
Kristin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 16 日
Better places to stay.
Even though I called and was getting charged, my reservation had been cancelled. I had asked for connecting rooms, I couldn’t get that but said I could have same floor. They tried to put us on separate floors. Did not get cleaning service the first day. A/C wasn’t that great. Definitely needs to be cleaned and updated.
Sandy
Sandy,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
A let down with wet and seemingly moldy carpet
We were excited to stay at the Hyatt, but this property was a let down. The reservation was for two adults and a child, but they gave us only one bed. They switched us to a double room. The room itself looked like it had seen better days. The floor was wet and seemed moldy in the carpet. We don’t feel well after sleeping in the room.
Suzanne
Suzanne,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 13 日
Mary Jo
Mary Jo,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 10 日
They forgot to add that there was free parking after 5pm all surrounding the hotel and had me park in the garage for $30. Then also wanted to hold $100 a night on my debit card for incidentals.
Also they have a guy using the leaf blower at 6am every morning. It sounded like he was in my room with me. I couldn’t go back to sleep.