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Virgin Hotels New York City

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In the heart of Manhattan, Virgin Hotels New York City offers a vibrant retreat. Savor flavors from two on-site restaurants or unwind by the seasonal outdoor pool and 24-hour gym. With Exhale Spa services like deep-tissue massage and aromatherapy, you can rejuvenate in style.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 8 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,692
CNY2,236 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets relaxation
Located in the city center, this hotel offers a business center, meeting rooms, and coworking spaces. Guests can unwind at the spa with massages and treatments.
Food and drink options
This hotel boasts 2 restaurants, a cafe, and 3 bars to satisfy every craving. Couples can enjoy private dining and cooked-to-order breakfast.
Poolside luxury
The seasonal outdoor pool at this luxury hotel becomes even more enticing with a poolside bar for refreshing beverages under the sun.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

9.0 out of 10
Wonderful
(30 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

City view

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Shower, rainfall showerhead, designer toiletries, hair dryer

Grand Suite, 1 King Bed (Grand Chamber King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, City View (Sky Chamber City View)

Minibar, in-room safe, desk, laptop workspace

Room, City View (Sky Chamber City View)

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Multiple Beds (Richard's Flat King Suite)

  • City view
  • 260 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

City view

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Penthouse, Multiple Beds (Penthouse King Suite)

  • City view
  • 156 sq m
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Chamber King ADA)

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Chamber King)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Chamber King)

9.0 out of 10
Wonderful
(203 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Sky Chamber King Empire View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Sky Chamber King Empire View)

9.2 out of 10
Wonderful
(78 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Sky Chamber 2 Double Beds w/ View)

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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CNY1,550 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 43 min drive
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive
  • New York W 32nd St. Station - 3 min walk
  • Penn Station - 8 min walk
  • New York 23rd St. Station - 8 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk

About this property

Virgin Hotels New York City

  • Virgin Hotels New York City offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Herald Square. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Everdene, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness center, and a seasonal outdoor pool. Fellow travelers love the pool and comfortable beds. Public transportation is just a short walk: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.

At a glance

DONE

Hotel size

    • 463 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 75 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • 8 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 50
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Everdene - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Riff Raff Club - Onsite bar. Open select days.
Elcielo - This fine-dining restaurant serves dinner only. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night
This property's listed general deposit for incidentals is refundable via credit card after check-out.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 109 per accommodation, per stay

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 18 to September 27
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche

Cashless transactions are available.

Also known as

Virgin Hotels York City York

Virgin Hotels New York City Hotel

Virgin Hotels New York City New York

Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?

Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Virgin Hotels New York City?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Virgin Hotels New York City?

Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Virgin Hotels New York City?

Yes. Valet parking costs USD 75 per day.

What are the check-in and check-out times at Virgin Hotels New York City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Virgin Hotels New York City?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Virgin Hotels New York City and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness center.

Are there restaurants at or near Virgin Hotels New York City?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Virgin Hotels New York City like?

Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travelers say the local area is very central perfect for sightseeing.

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Reviews

Virgin Hotels New York City Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The gym was well-appointed, clean, and had great views, making it a fantastic place to work out. (23 reviews)
  • The spa was excellent, offering a great experience with amenities like the salt room immersion and day passes worth every penny. (17 reviews)
  • The pool area was a lovely addition with great views, although some guests found it small or had issues with access. (51 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
View
Location
Restaurant
Bed
Elevator
Bar
Lobby
Food

Reviews

Verified

10/10 Exceptional

Very clean and the food was nice and the view from the terrace/ restaurant was great.
Jeanette, 7-night trip
Verified

10/10 Exceptional

LOVED it. The rooms and location are perfect
Andrea, 5-night trip
Verified

10/10 Exceptional

Among the best hotel gyms in the game. Great breakfast offer. Good location.
Ed, 4-night trip
Verified

10/10 Exceptional

Great stay. Had an amazing view. The staff was very friendly and helpful! Would definitely stay again. Not a fan of the elevator setup, but outside that, loved the stay!
Picture from my room
Aaron, 4-night trip
Verified

10/10 Exceptional

Great hotel. Nicest staff in NYC
Karina, 1-night trip
Verified

10/10 Exceptional

Clean room, great view, friendly staff
Dajah, 1-night trip
Verified

10/10 Exceptional

Couldn’t have asked for a better stay. Staff is attentive, check in was super fast. Everything was amazing!
Lovely, 1-night trip
Verified

8/10 Very good

Enjoyed my stay the spa was a treat perfect location
Ingrid, 5-night trip
Verified

10/10 Exceptional

Very nice clean hotel with beautiful views!
SHEILA, 1-night trip
Verified

10/10 Exceptional

The double room was quite large for NYC standards. It’s a great location off of 6th Ave so I’d say it was on the quiet side. The staff were friendly and helpful when needed. I would definitely stay here again.
Lisa, 6-night trip
Verified

10/10 Exceptional

Great service from all the staff. Beautiful and clean hotel. El cielo restaurant is out of this world!
carlos, 1-night trip
Verified

10/10 Exceptional

Amazing view and wonderful amenities in a perfect Midtown location. Definitely will stay here again.
Jacob, 1-night trip
Verified

10/10 Exceptional

Great view, staff super friendly. The restaurant and bar great food. Great stores around and easy to get around.
Victor, 3-night trip
Verified

10/10 Exceptional

Super duper location, wonderful room. Perfect view.
Kameron, 3-night trip
Verified

10/10 Exceptional

Room was nice and clean. The staff very nice and helpful. Great location!!
sara, 3-night trip
Verified

6/10 Good

Gorgeous view and great staff
Shomari, 8-night trip
Verified

10/10 Exceptional

Fantastic location!
Gina, 1-night trip
Verified

10/10 Exceptional

Great Hotel with polite staff, in a great location with very clean rooms and great views from our room.
Mark, 4-night trip
Verified

10/10 Exceptional

Clean room and staff was pleasant. Breakfast from the menu was excellent but the breakfast buffet was mid.
Steven, 2-night trip
Verified

10/10 Exceptional

Wonderful stay, staff courteous, helpful, room and view just as promised in booking
Ava Rae, 3-night trip
Verified

10/10 Exceptional

Room was spotless and the views were amazing! Beds were extremely comfortable also!
Liam, 3-night trip
Verified

10/10 Exceptional

Great location. Good size room with views
haroon, 6-night trip
Verified

10/10 Exceptional

The staff was incredibly friendly and helpful, and the room was spacious with great city views. The location can not be beat.
Helen, 4-night trip
Verified

10/10 Exceptional

Love this hotel. Clean rooms, modern, good price
Anne, 1-night trip
Verified

10/10 Exceptional

very convenient, room is very comfortable and friendly staff
Julia, 3-night trip