Verified review
8/10 Very good
May 4, 2026
Adria
Adria, 4-night trip
Holiday Inn Knoxville N - Merchant Drive
Property class: 2.5
Hotel in Knoxville
Choose dates to view prices
Photo gallery for Holiday Inn Knoxville N - Merchant Drive
When you stay at Holiday Inn Knoxville N - Merchant Drive, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. Also, Market Square and Thompson–Boling Arena are within a short drive.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Pool
- Pet friendly
- Free parking
- Free WiFi
- Connecting rooms available
- Air conditioning
Main amenities (11)
Main amenities (11)
- Daily housekeeping
- Fitness center
- Seasonal outdoor pool
- Business center
- 24-hour front desk
- Computer station
- Front-desk safe
- Laundry service
- Self-serve laundry
- Meeting room
- Free newspapers in the lobby
For families (6)
For families (6)
- Cribs/infant beds (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Laundry facilities
The current price is CNY706
CNY706
CNY835 total
includes taxes & fees
Aug 26 - Aug 27
Room options
Check availability for these dates
Available filters for rooms
Showing 53 of 53 rooms
King Room - Mobility Access Tub - Non-Smoking
- Sleeps 2
- 1 King Bed
- Free WiFi
2 Queen Standard Access Tub
- Sleeps 4
- 2 Queen Beds
- Free WiFi
Premium King Room
- Sleeps 4
- 1 King Bed
- Free WiFi
Comm Access King Standard Room
- Sleeps 2
- 1 King Bed
- Free WiFi
Standard Room with Two Queen Beds
- Sleeps 4
- 2 Queen Beds
- Free WiFi
1 King Standard Access Shwr
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sleeps 2
- 1 King Bed
- Free WiFi
Standard King Room
- Sleeps 2
- 1 King Bed
- Free WiFi
1 King Standard Access
- Sleeps 2
- 1 King Bed
- Free WiFi
2 Queen Standard Access
- Sleeps 4
- 2 Queen Beds
- Free WiFi
View all photos for 2 Queen Standard
2 Queen Standard
- 31 sq m
- Sleeps 4
- 2 Queen Beds
- Free WiFi
2 Queen Standard Access
- 31 sq m
- Sleeps 4
- 2 Queen Beds
- Free WiFi
DOUBLE TWO QUEEN BEDS
- Sleeps 4
- Free WiFi
DOUBLE TWO QUEEN BEDS NON SMOKING
- Sleeps 4
- Free WiFi
DOUBLE EXECUTIVE
- Sleeps 4
- Free WiFi
View all photos for DOUBLE EXECUTIVE KING BED
DOUBLE EXECUTIVE KING BED
- Sleeps 2
- 1 King Bed
- Free WiFi
DOUBLE Accessible
- Sleeps 4
- Free WiFi
DOUBLE Accessible Two Double beds
- Sleeps 4
- Free WiFi
DOUBLE Accessible-Two Queen Beds
- Sleeps 4
- Free WiFi
DOUBLE Accessible Executive room
- Sleeps 4
- Free WiFi
View all photos for 1 King Standard Comm Access
1 King Standard Comm Access
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
DOUBLE Accessible-Queen Size Bed
- Sleeps 4
- Free WiFi
View all photos for 1 King Standard Access
1 King Standard Access
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
1 King Standard Access Shwr
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
1 King Standard
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
DOUBLE KING SIZE BED
- Sleeps 2
- 1 King Bed
- Free WiFi
1 King Standard Access Tub
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
DOUBLE KING SIZE BED
- Sleeps 4
- Free WiFi
View all photos for 1 King Premium
1 King Premium
- 31 sq m
- Sleeps 4
- 1 King Bed
- Free WiFi
DOUBLE PREMIUM
- Sleeps 4
- Free WiFi
DOUBLE QUEEN SIZE BED
- Sleeps 4
- Free WiFi
DOUBLE RUN OF HOUSE
- Sleeps 4
- Free WiFi
DOUBLE STANDARD
- Sleeps 4
- Free WiFi
Double or Twin TWO BEDS
- Sleeps 6
- Free WiFi
Double or Twin EXECUTIVE
- Sleeps 6
- Free WiFi
Double or Twin PREMIUM
- Sleeps 6
- Free WiFi
QUADRUPLE Accessible
- Sleeps 6
- Free WiFi
QUADRUPLE Accessible-Queen Size Bed
- Sleeps 6
- Free WiFi
QUADRUPLE QUEEN SIZE BED
- Sleeps 6
- Free WiFi
QUADRUPLE STANDARD
- Sleeps 6
- Free WiFi
View all photos for 2 Queen Standard Access Tub
2 Queen Standard Access Tub
- 31 sq m
- Sleeps 4
- 2 Queen Beds
- Free WiFi
Room Accessible
- Sleeps 10
- Free WiFi
Room Accesible Deluxe
- Sleeps 10
- Free WiFi
Room Accessible KING SIZE BED
- Sleeps 10
- Free WiFi
Room PREMIUM
- Sleeps 10
- Free WiFi
Room RUN OF HOUSE
- Sleeps 10
- Free WiFi
Room RUN OF HOUSE
- Sleeps 10
- Free WiFi
Standard Room
- 31 sq m
- Sleeps 2
- 1 King Bed
- Free WiFi
Room STANDARD
- Sleeps 10
- Free WiFi
SINGLE EXECUTIVE
- Sleeps 1
- Free WiFi
SINGLE STANDARD
- Sleeps 1
- Free WiFi
SUITE KING SIZE BED
- Sleeps 8
- Free WiFi
TWIN Accessible
- Sleeps 4
- Free WiFi
TWIN Accesible Deluxe
- Sleeps 4
- Free WiFi
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About the neighborhood
5634 Merchants Center Blvd, Knoxville, TN, 37912
What's nearby
- Knoxville Expo Center - 20 min walk - 1.7 km
- Knoxville Convention Center - 6 min drive - 8.9 km
- University of Tennessee - 7 min drive - 9.2 km
- Neyland Stadium - 8 min drive - 10.2 km
- Thompson–Boling Arena - 8 min drive - 10.9 km
Getting around
- McGhee Tyson Airport (TYS) - 22 min drive
Restaurants
- McDonald's - 6 min walk
- Cracker Barrel - 14 min walk
- Popeyes Louisiana Kitchen - 19 min walk
- Austin's Steak & Homestyle Buffet - 13 min walk
- Cheddar's Scratch Kitchen - 3 min drive
About this property
Holiday Inn Knoxville N - Merchant Drive
- When you stay at Holiday Inn Knoxville N - Merchant Drive, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. Also, Market Square and Thompson–Boling Arena are within a short drive.
At a glance
Hotel size
- 123 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: 7 AM
- Minimum check-in age: 18
- Check-out time is 11 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Children
- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (2 total, up to 20 lbs per pet)*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite RV/bus/truck parking (fees apply)
- Wheelchair-accessible parking on site
Property amenities
Traveling with children
- Children stay free (see details)
Working away
- Business center
- Meeting room
- Computer station
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Free newspapers in lobby
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Fitness center
- Seasonal outdoor pool
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
Room amenities
Be entertained
- Premium cable channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Premium bedding
- Crib/infant bed (surcharge)
- Rollaway/extra bed (surcharge)
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower/tub combination
- Hair dryer
Stay connected
- Desk
- Free weekday newspapers
- Free WiFi
- Free local calls
Food and drink
- Refrigerator (on request)
- Microwave (on request)
More
- Daily housekeeping
- Connecting/adjoining rooms available
Fees & policies
Children & extra beds
- Cribs/infant beds are available for USD 10 per night
- Rollaway beds are available for USD 10 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Clarion Inn Knoxville
Clarion Knoxville
Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive Hotel
Holiday Inn Knoxville N - Merchant Drive Knoxville
Holiday Inn Knoxville N - Merchant Drive Hotel Knoxville
Frequently asked questions
Is there a pool at Holiday Inn Knoxville N - Merchant Drive?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Knoxville N - Merchant Drive?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive?
Check-in start time: 3 PM; Check-in end time: 7 AM. Check-out time is 11 AM.
What is there to do at Holiday Inn Knoxville N - Merchant Drive and nearby?
Holiday Inn Knoxville N - Merchant Drive has a seasonal outdoor pool and a fitness center.
Does Holiday Inn Knoxville N - Merchant Drive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Knoxville N - Merchant Drive like?
Holiday Inn Knoxville N - Merchant Drive is in Inskip, a short 19-minute walk from Knoxville Expo Center.
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Reviews
Holiday Inn Knoxville N - Merchant Drive Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.0
Location
8.2
Staff & service
7.4
Property conditions & facilities
Reviews
Verified review
10/10 Exceptional
Nov 30, 2025
Great Customer Service!! My husband left a pair on sneakers at in the room after we checked out. I received a text message alerting me and them offering to ship to me.
We will be back to this hotel only when visiting Knoxville.
Ebony
Ebony, 4-night trip
Verified review
8/10 Very good
Jul 2, 2017
Overnight on the way to destination. Slept well. All the three of us needed or wanted.
Verified traveler
Verified review
6/10 Good
Feb 18, 2017
beg bug!
It is a very nice hotel and the staff is very friendly. But be careful! Bed bugs! My entire arms is swollen..
Verified traveler
Verified review
6/10 Good
Feb 15, 2017
Hotel close to interstate and restaurants.
Hotel staff was friendly and helpful. Very nice breakfast. Location was convenient to downtown and restaurants.
Matty Boy
Verified review
6/10 Good
Jan 30, 2017
Do not get a room facing the freeway
Do not get a room facing the freeway. Very poor noise mitigation. There are better choices in the area
Verified traveler
Verified review
8/10 Very good
Jan 29, 2017
Nice hotel for the price.
Hotel was good and clean, room carpet and bathroom need up-dating, breakfast was very basic, nice staff.
Mike
Verified review
8/10 Very good
Jan 22, 2017
TOPS in Knoxville!
Always a wonderful stay at this Clarion hotel. This hotel is, without a doubt, the best deal in Knoxville. Comfort, cleanliness, and overall satisfaction, it's TOPS!
Timothy
Verified review
10/10 Exceptional
Jan 20, 2017
Very personable staff, enjoyed the stay.
James
Verified review
10/10 Exceptional
Jan 16, 2017
there for mix of business and pleasure - very pleasant folks and clean, neat and well lite
Ron
Verified review
10/10 Exceptional
Jan 10, 2017
Good overnight spot
Great spot for overnight.
william
Verified review
10/10 Exceptional
Dec 20, 2016
We were on vacation -this was top of the line budget hotel!
Verified traveler
Verified review
4/10 Fair
Dec 18, 2016
A No Sleep Hotel
My room was on the East side of the building facing Interstate 75. The bumper to bumper truck traffic all night kept me awake all night. The only employee was a young girl in her early 20's and couldn't be found, Tried to use the recliner chair but it was broken and locked in an uncomfortable position. Would I stay here again.......absolutely not.
Don
Verified review
10/10 Exceptional
Dec 14, 2016
I always stay there. Great rooms,breakfast, and staff.
Verified traveler
Verified review
8/10 Very good
Dec 12, 2016
A good room for a great price.
My friends and I were visit the area for my first time and somehow I was put in charge of booking the room. I got so lucky with my choice. While the room was small t was clean and well taken care of. The only negative was the odor of chlorine in the water and the dry skin as a result. Amber was a sweetheart and directed us to a few local places to have fun and it was much appreciated. I would definitely stay here again. Fingers crossed they refill the Coke Zero in the vending machines.
Lynn
Verified review
4/10 Fair
Nov 27, 2016
Nominal free wi-fi, but I was not able to make a connection. Very poor breakfast.
Pawel
Verified review
8/10 Very good
Nov 21, 2016
Clean, friendly hotel across street from shopping
Very clean, comfortable and spacious rooms. Friendly courteous staff
Jo
Verified review
8/10 Very good
Nov 17, 2016
Nice hotel, Great value!
The hotel staff were friendly, the hotel was clean and the complimentary breakfast was great.
The decor is dated and we had a room that faced the highway- which was a little loud. Luckily, we had a white noise machine that canceled that out!
Overall, we would stay again!
nadia
Verified review
6/10 Good
Nov 7, 2016
Decent hotel
I've stayed at another clarion that was better. We checked in a little early and the room given to us was not finished yet by the maid. In fact the maid started cleaning before check in and must have went to break because she left the door open and the maid cart in front of it. They also left the balcony door open letting bugs into the room from the bushes outside.
C
Verified review
4/10 Fair
Oct 29, 2016
Stay some where else
It was not a pleasant stay the first two and a half days there cable and internet was shut off according to the front desk no refunds were to be given for inconvenience.
Robert
Verified review
6/10 Good
Oct 25, 2016
Needs updating!
The curtains were torn & would not open or close correctly. We were stuck with the half open curtain & window. The bedding had holes & thread was worn completely through. We asked for a different room. The manager told us she could move us to a room with a leak in the bathroom instead.
J
Verified review
8/10 Very good
Oct 24, 2016
Nice Hotel but the TV and WiFi went out and stayed out all night. Was still out at check out time.
Joseph
Verified review
4/10 Fair
Oct 24, 2016
Old, shabby, faded, and wrong.
Listing says rollaway beds avaulable free... The don't even HAVE rollaway. I noted our request in the booking. Apparently, nobody reads the notes, because they could have called or emailed me to alert me. We ended up with a kid on the disgusting floor. Old beds, old bedspreads, stained carpet, a/c barely worked.
Sue
Verified review
10/10 Exceptional
Oct 23, 2016
Cheerful staff & the Rolling Stones
We had been on a long road trip between a destination wedding and delivering a car to a relative. We were exhausted, nerves fried from the traffic, and knowing the next day we would be going home. Pull in to the drive to the hotel and see Red Lobster and the most beautiful sight ever ... an IHOP within walking distance. Walk into the lobby and am greeted by happy staff and the Rolling Stones playing on the radio. Not ashamed to say that it had been a HORRIBLE trip so far and nearly wept with relief. The bed was perfect, pillows were a little tiny though.
Diane
Verified review
10/10 Exceptional
Oct 16, 2016
Very nice hotel
Would recommend this hotel to anyone passing through or planning to stay in Knoxville.
David