I liked my stay, but I requested a handicap Assessable room and there were none available. My husband who is 69 had knee replacement surgery 3 times in 2 years and it was super hard trying to use the toilet that was very low to the ground. Almost seems like it was made for a midget. Upon requesting another room with a higher toilet or an accessible toilet. I was told that all toilets were the same in every room even the mobility assessable rooms. The refrigerator was cooling and not getting cold although it was set to the coldest temperature.
Now that we’re back home, my husband is severe pain with his knees.
The hotel was nice but we won’t be revisiting.
Michelle
Michelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Excellent!
I had an excellent stay at the DoubleTree by Hilton Deerfield Beach Boca Raton. From check-in to check-out, the service was smooth and professional. The staff was exceptionally friendly and welcoming, making the experience even more enjoyable. The location is fantastic—convenient and close to everything. The entire property, including the lobby, hallways, and rooms, was spotless and well-maintained. I highly recommend this hotel and would definitely stay here again.
Byron
Byron,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 13 日
Couldn’t check in… they didn’t have the reservation and the agent at your company could fix the mistake
Jon
Jon,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 10 日
They did not provide resort credit and when I check out, hotels customer center told me that they will just provide 1 year limited coupon equal to same money. Does not make any sense
Daehan
Daehan,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
The hotel definitely needs some caring to. Not sure if the budget is not there for the maintenance crew to take care of the things that need to be tended to or not. This is the most disappointing Double Tree we have ever stayed at. Diane at the front desk was great.
The lamp on the vanity in the main room area did not work. The ironing board wouldn't sit correctly. The Iron had stuff on the ironing surface and had I not realized it, it would have ruined my dress.
Lee
Lee,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Alex
Alex,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 13 日
great place
only issue was looking for cup of coffee
I stay at many places monthly for business and most has coffee free for its customers
especially early in morning .
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Joshua
Joshua,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
Pick another hotel!!!
Highly disappointing. Service is that of a 2 star hotel. No etiquette or front desk manners! Lacking experience and professionalism! Guests were loud in hallways, AC took a while to cool, bed was uncomfortable, room/bathroom looks outdated, carpets are old!