I have stayed here before so I kind of knew what to expect. It was great last time I stayed here but this time my complaints are related to the new parking fee. I wouldn’t mind the parking fee if there was a space to actually park! It took about 10 minutes to find a parking space at night. Then I had a loud room next door. The shower was like warm. Lastly, I had my alarm clock in the room going off at 5 am when I never set it! Very disappointing to say the least. Internet was great!
Roland
Roland,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Wonderful location. Plenty of room. Very comfortable.
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 22 日
Parking fees.
Typically come to my hometown SA from Dallas 3-4 times a year and have always enjoyed staying a the Westin @ the Colonade except for this time.
Richard
Richard,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Clarissa
Clarissa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
Comfort
Extremely comfortable and fine establishment.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Not the Westin experience expected
For such a nice hotel it's really puzzling that they cannot put a bar fridge in the rooms. It makes any stay over 2 nights not an option, especially for sport trips. It's on me for not seeing that before I booked but I won't book it again. The hotel is also a little dated and needs updating. Very evident in common areas like the elevators showing lots of wear. The the typical Westin expectation.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Tanya
Tanya,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Older hotel with low price
The rooms are in need of updating. There was hair on our towels when we checked in. I am a bonvoy member but was charged $14.95 for internet. I would not stay here again.
Kyana
Kyana,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
The Westin is one of my favorite places to stay in San Antonio. The hotel is very nice and the rooms are very comfortable. The staff are always excellent. The part that didn't make our trip that great was the parking. They have installed cameras with automated billing with the use of cameras. You have to download the parking companies app which was not so easy. If you are able to download it not very user friendly. We were being charged a flat rate of $11 dollars. But then we were charged every time we extited the property. We were charged when we exted one side of the property to find a better spot on the other side of the hotel. Westin needs to do away with the parking company and charge a flat rate withe stay.
Gilbert
Gilbert,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
room average but no soap/body wash/conditioner empty only a little bar o soap
Mariano
Mariano,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Love it
I took my husband and 2 kids here for the 4th of July weekend and I loved the Hotel. It is very pretty, and the beds and pillows are so comfortable I slept like a baby. Their pool is nice, but not only do they have an outdoor pool but an indoor pool as well which I loved. They also had a Starbucks inside. I will be going back for another stay.
Cindy
Cindy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
It’s a yes for me!!
I treated myself to a stay for my birthday!! The hotel is in a great area, was very clean and the staff was extremely helpful and friendly. The hot tub and sauna were amazing!! I definitely recommend and will be staying again.
Demetria
Demetria,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Front desk was very helpful and friendly. However, the room itself was okay. The carpet definitely needs to be replaced. Cleaning service needs a little push. Upon arrival, someone’s hair clip was found left on the floor in our room and while doing a last sweep for personal items before leaving, I found someone’s glasses.
Grant
Grant,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Excellent hotel for the price
Our stay was excellent! The location is very nice, the hotel pools are nice as well. We will stay at this hotel again.
Serapio
Serapio,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Enrique
Enrique,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Great stay and great location.
Staff at front desk wasn’t friendly. Everything else was excellent.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Enrique
Enrique,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Roel
Roel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Nathan
Nathan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Gabriela
Gabriela,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Amazing hot tub!
The hotel staff and amenities were amazing! We loved every minute of our stay that we booked an additional day. Our favorite was the hot tub and vibe in the pool area. We will definitely stay at this hotel again in the near future.