Excellent service for this hotel. The only setback is that the wifi at room is not free at all.
Terry CHUNG
6/10
Hotel needs renovation.
Maria
2 晚结伴旅行
10/10
The name of the hotel says it all, Grand. From the second you walk in you can feel the history and the elegance. Every member of the staff went above and beyond to make sure that my last two days in Sicily were perfect. Whether it was booking us a dinner reservation or bringing a complementary cake to my room for my girlfriend’s birthday they truly showed every bit of Italian hospitality. The rooms are phenomenal with huge showers and lots of natural light. We also ate at the restaurant here which was top three meals of our 2 week trip. Hope to be back soon.
ian
2 晚行程
10/10
Esperienza meravigliosa
Mauro
2 晚行程
8/10
joseph
3 晚行程
8/10
Roberto
2 晚行程
10/10
Rissane
2 晚行程
10/10
Maria
2 晚行程
6/10
Para os que decidem ficar no centro histórico de Palermo, talvez o Des palmes seja uma boa opção, pela localização. Hotel precisa ser reformado, tudo muito antigo. Valor alto para o que oferece.
Ana Cláudia
3 晚行程
10/10
Wonderful hotel in a beautiful building immaculately maintained. Staff are unfailingly polite and kind and do all they can to make your stay pleasant.
Frank
3 晚行程
8/10
Great concierge by Vivienne ,great bell boy , however not a minute extra of late check out allowed , I was surprised since I have been a gold member of hotels.com since many years . There is no use of this membership
Shubhamkar
1 晚行程
10/10
Kai
3 晚行程
8/10
antoinette
12 晚结伴旅行
10/10
Great Stay in Palermo.
Anthony
3 晚家庭旅行
10/10
Super tolles Hotel.
Sehr historisch
robert
3 晚商务旅行
10/10
Flavio
1 晚行程
10/10
Karen
4 晚行程
8/10
Prachtig hotel met heel veel vriendelijk personeel, maar bij met name het ontbijt doen ze niet veel, zeer ervaren in het rondkijken met de handen op de rug. Lege glazen en borden worden sporadisch meegenomen en zeker niet beide. Schoon bestek krijg je niet.
Dit is een 5 sterren Luxe onwaardig
hubertus
3 晚行程
10/10
Concierge and front desk staff, as well as restaurant./bar staff were wonderful.
Lynn
4 晚家庭旅行
8/10
Rolf
3 晚行程
10/10
Wunderschön renoviert….mitten in der Stadt…tolles Ambiente…einfach ein Traum…war nur etwas enttäuscht, dass das Getränke und Speisenguthaben … 70 Euro…nicht für die Minibar genutzt werden kann…sondern nur im Restaurant…steht leider nirgends ….