Solo al ingresar no encontraban mi reservación
Nos pidieron que nos hiciéramos al lado y que ellos nos llamaban
A pesar que ya pasaban de las 3:30 de la tarde,
Miriam
1 晚行程
10/10
Jose Arturo
3 晚家庭旅行
10/10
Todo excelente
Servicio, comida instalaciones
Arturo
4 晚行程
10/10
Favian
2 晚行程
10/10
Saul Salvador
2 晚家庭旅行
10/10
Limpieza OK
Atención a cliente: Entretenimiento OK, Camareros : OK
Los de la bebida: Les falta atención
Horacio
3 晚家庭旅行
8/10
Me Encantaba este hotel siempre era mi 10/10.
Por eso
Esta vez decidimos llevar a nuestra mascota, recibió un kit al llegar (al tercer día nos dimos cuenta que estaba incompleto al ver a otras mascotas pero fuimos a recepcion y lo completaron )
No fue una mala
Experiencia de hecho hubiera sido excelente si todos los empleados estuvieran en el Mismo canal respecto a mascotas, en recepción nos dieron reglamento lo leímos era muy claro que si que no y en donde pero al parecer los empleados no lo
Conocen por completo, algo
Molesto es que solo puedes comer fuera de un restaurante y es entendible pero tienes que está esperando a que consigan la vajilla de plástico para poder sacar el alimento por qué aún cuando tienen varias mascotas no la tiene ya a la
Mano, para colmo nos tocó la misma chica en todas las cenas que no lo hacía tan amable.
Fuera de esos detalles y de información adicional al reglamento que no nos dieron la verdad es que el hotel está súper bien, hay mucha seguridad y el único pero es que se supone no puedes apartar las camas de alberca o playa (hay demasiadas de hecho son muy pocos camastros) pero nos tocó ver a personas que incluso apartaban una en playa y otra en alberca y realmente el uso era mínimo.
Elizabeth
3 晚行程
10/10
baño extremadamente pequeño. algo incomodo de lo pequeño que es. Y se rompió el hule que sujeta el sapito con la manija de metal por lo viejo que se ve el inodoro. Todo lo demas excelente
MARIO RODRIGO
3 晚行程
10/10
Ernesto
1 晚行程
8/10
sergio
2 晚行程
10/10
Luis
3 晚行程
10/10
Michael
2 晚行程
6/10
Did not like music on loud all the time no shows
Brenda Louise
7 晚浪漫旅行
6/10
Clinton
7 晚行程
8/10
After checking the reviews for all the properties in our price range in PVR we settled on this one. Family of 4 with 2 teenage kids. Beach was great and water swimmable compared to others along the bay. You can walk for hours along the beach too! Paddleboarding and kayaking available for free. There are not any extravagant nightly shows. Music is playing pretty much all day with it getting louder around 830pm. Depending on where your room is located, I can see that noise may be an issue when trying to sleep. Definitely bring ear plugs just in case. We were in the tower and didn't find the music bothersome. Some have stated that the food options weren't great. We didn't have a problem finding something to eat everyday. The woodfired pizza is handy as you don't need to go into a restaurant to get it. We visted both a la cartes. Azul was the best one and we went there twice. Teenager from our group was sick his first night there and my daughter was sick our last night there. Assuming food was the culprit...You do have to get up early to claim a cabana. Pool water temps were perfect! Drink service around the pool was fantastic. Rooms are basic but clean and have everything you need except a microwave. Staff are very helpful and friendly. Location is close to shopping and airport. We used Uber everywhere and our friends used taxi. Sometimes the taxi was cheaper than the uber. I'm sure I'm forgetting something but would visit again!
kendra
8 晚家庭旅行
8/10
Pros; Great location, wonderful staff and nice rooms.
Cons; Smokers allowed to smoke in nondesignated smoking areas. The hotel issues too many day passes.
Overall, we will consider future stays at the Friendly
Steven
14 晚家庭旅行
8/10
Buena hospitalidad
Edgar Omar
4 晚行程
10/10
Fantastic hotel, we loved that it was pet-friendly, our dog loved to walk out the pedestrian entrance. Beautiful clean and well-furnished room (plenty of space for our travel crib), wonderful staff, clean pool and facilities. My wife is celiac and the restaurant team took amazing care of her (especially Beatriz & Raul :) even homemade gluten-free brownies and bread! We were blown away, can't wait to come back. Muchas gracias a todos!
manuel alejandro guerrero
1 晚家庭旅行
6/10
The staff was great and helpful. Property was always clean. Food was terrible. 1/5 for food, everything else 5/5.
whitney
3 晚结伴旅行
10/10
Marie Anne
7 晚行程
6/10
Rhea
21 晚行程
4/10
Pues al agregar otra persona a mi habitación tenían altísima la tarifa no pude realizar cambios ni agregar a mi pareja a mi reservación con ustedes
真实旅客
1 晚行程
8/10
Staff are friendly and cleaning ladies do a good job. We changed rooms , no problem, because of a crying baby. First room had a door to separate the two rooms. Also first room had a cracked sink and toilet. Second room was much better. No door for adjoining rooms. Much quieter. Plenty of variety for food. If you don’t see shrimp or bacon, you can ask, they probably have some. Good variety on entertainment. Activities staff are super friendly and add a lot of fun. Beautiful sunsets!