The past few rooms we stayed in have shown signs of age and have dirty walls, lamps and vents. One room had a broken phone and broken telephone line. A balcony is very important because of medical reasons so i always book a balcony room, i was told the type of room i booked all do not have balconies even though the listing specifically lists balcony. The hotel couldnt help and kept telling mento contact expedia . Even after telling them i booked the same type of room the last several and they had balconies i was still told the type of room i booked does not come with a balcony. The room had a balcony.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Carmelo
Carmelo,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Subhabrata
Subhabrata,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Great stay
Alejandro
Alejandro,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Great for visiting the Space Center
Great hotel if you’re in Houston to visit the space center, however if you’re there to enjoy Houston town it is a bit too far away. But again, the hotel name says it all, so for us, who were there just for a couple of nights to visit the space center, it was perfect!
Great view of the lake.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Aged and dirty
The front desk staff were very nice and professional, The problem was the room. The hotel phone wouldnt work from either phone jacks in the room, there was black dust around the ceiling vent, the cabinet door to the refrigerator was broken and stayed open had dents all on it and was dirty, the lamp was full of dust, the walls had chipped paint and a bad patch job.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Up on arrival key card was not working we had to wait to be escorted to our room,the lobby was empty their was two front desk people doing nothing , linen was not clean on bed .the person that escorted us to the room was nice and friendly, all employees friendly.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Bradley
Bradley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Stephanie
Stephanie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
The noise from the outside and hotel floor is very loud, the doors make sounds when another door on the floor is closing.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 22 日
Five star!!!!
Front desk staff was friendly and helpful. Hotel and room were both clean! Unexpected upgrade was really nice! Will definitely return!!! Thank you!!!
Luis
Luis,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Nice views good location but needs updating
Front desk was helpful upon check in. When we booked there was no mention of parking fees. Having stayed at this hotel before we didn’t have parking fees. This visit however did. The room was clean enough but worn. The carpet frayed , chairs worn , bed was hard , the hall ways very warm and had an odd smell. Over all the stay was fine and staff helpful. The hotel is in a nice location and has nice views but definitely needs some updating.
Sharna Christensen
Sharna Christensen,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 17 日
Dawn
Dawn,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ben
Ben,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Parking was overloaded with people the handicapped parking w horrible my husband is blind the restaurant staff horrible I would have like to come back this weekend not sur
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