I gave the same overall rating of '3' that I gave when the hotel directly requested my evaluation. It's a very nice place, rooms were nice - plenty of space - and clean. Room temperature could not be lowered to be more comfortable. It was like the setting was stuck where they wanted it to be.
Other issue that they lost points on was that restaurant was not open on time for breakfast. Posted time was 7-11AM & when I went down at 8:15 it wasn't open. And no one around to ask why. Front desk didn't even know. It eventually did open and seemed pricey for a self-serve buffet.
Jerry
Jerry,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 20 日
I hope they improve.
The property had an event and the people who attended the event were very rude. The facilities had so many issues and every time I’ve stayed there there is an issue. I didn’t get a passcode for WiFi. Their elevators and vending machines were also broken. I was on the second floor. With all these issues they still don’t offer any discounts which is insane. It was a pretty poor experience.
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Abbie
Abbie,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Dave
Dave,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 7 日
John
John,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Fergus
Fergus,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
Nice hotel good location
Stayed one night during a trip to New York. Good location. Friendly staff. Clean and modern hotel. Would stay here again. Front desk staff gave me great suggestions walking along the river.
Marilyn
Marilyn,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 29 日
david
david,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 20 日
Comfortable stay
Staff is extremely welcoming and helpful. Comfortable and clean room, but coffee maker was dirty and security safe did not work. On-site restaurant is extremely expensive.
Greg
Greg,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 14 日
Anton
Anton,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 10 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 5 日
After being out for a few hours, when we returned we discovered a door to the outside was unlocked. Room was on ground level. Also, there was no hot water. At best, it got to tepid after steady wasteful running of water.
Cathleen
Cathleen,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 2 日
Sleepy Hollow Hotel
We paid $30 more to check in 1 hour early.
The heat was not working and maintenance could not get the temperature in our room above 64 degrees so they ended up putting 2 space heaters in our room.
The carpet in the hallway was shabby and the rooms needed updating. The common areas downstairs were lovely. There was complimentary morning coffee in the lobby which was also nice. There is a gas station directly across the street which is convenient if returning a car to Westchester airport
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Nice property
debra
debra,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 2 月 27 日
Plastic fork on the carpeted floor of a room that was apparently just cleaned
Bathroom floors left my feet dirty after I took a shower
A table top light fixture did not work
Coffee service in the room was available the first night, there were no coffee service packets to make coffee second morning of stay
Building maintenance performed during stay and there was no hot water available from 11 AM to 4 PM
Alex
Alex,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Lavern
Lavern,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 20 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 19 日
It said free breakfast on the website and then when we came they said it wasnt included in our package.
Ahuva
Ahuva,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 17 日
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Family Friendly Hotel
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 5 日
Leeanna
Leeanna,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 4 日
House keeping was very rude. I found stain on my sheet and the housekeeping was very rude about changing it. Front desk is very pleasant. Room was fairly clean.