Ok, so let’s start with the good things. The front desk is ABSOLUTELY lovely. Michelle and all the other ladies, are very accommodating and nice. So -are the cleaning and the valet staff. The place is somewhat comfortable, and has great potential, but there is sand everywhere and in the rooms. Please take this as an honest feedback and not a bad review.
1. There are not enough umbrellas and tables by the pool, while their prices on drinks are very high. Also the bars by the pools only have water and are not real tiki bars. So basically, if you order drinks they bring it from the hotel. Which is fine I guess.
2. The little stream in front of the pool is dirty and the water is stale.
3. There are no ice machines on the floors and even if you had the machines, the little ice bucket is
4. No one is tending to the beach area. You have to literally pick your own umbrella and put it in the ground yourself, etc. Let alone that there are no towels until like 10am in the morning.
5. There are no do not disturb signs in the rooms
6. They allow guests from the outside to use the pool. Basically they pay for passes. I think this should be disclosed, as the pool only has 3 umbrellas (yes, that’s right, only 3!!) plus some people may have an issue with it.
7. The manager is rude and never greets any guests. We passed by him multiple times during our stay and instead of being welcoming, he gave us a funny look.
Sorry - we shall not return but we wish you the best of luck!
Daniela
Daniela,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 24 日
Rosalie
Rosalie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Ayala
Ayala,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Britaney
Britaney,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 24 日
Claudia
Claudia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 21 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Jackson
Jackson,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Jacquelyn
Jacquelyn,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Sarah
Sarah,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Kenneth
Kenneth,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 16 日
Owen
Owen,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 14 日
Lobby better than before. Otherwise dismal service noisy and un repaired driveway and other physical issues
Frank
Frank,3 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 14 日
The hotel is relatively well kept and has had upgrades since our last visit. The ocean front room we booked opened to the outdoor seating area and not a balcony so request anything but the 1st floor oceanfront. They could not move us to another oceanfront so we downgraded to a 2nd floor non view option for privacy and we hoped quiet. Room 208 must be across the hall from the staff banquet service area and the service doors slammed until after midnight with loud and disruptive conversations continuing on until nearly 1am from event related issues I assume. I’d say without the noise this would have been a good value play hotel and overall nice. Room’s shower had only like warm water and was not cleaned well either. The staff was apologetic but not much I can say other than we had a bad stay. I’d give it another try knowing what we know about locations now but was unfortunate layout and I’m sure this is a common complaint in these areas…
Clark
Clark,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 14 日
Nice property, felt newly renovated, beautiful beach setting. Would have been nice if someone's underwear hadn't been hanging in the trees just outside my terrace.
John
John,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
I’ve stayed in a lot of hotels but this hotel was top tier beautiful! The shower was my favorite part!
Micaela
Micaela,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Michelle was so helpful and made it so easy to check in. The room was very clean and spacious.. I love the room style very modern style.
Rockell
Rockell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Direct beach access with fantastic dinning options with view. Spacious comfortable rooms w/ balcony.
Jennifer
Jennifer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Life With
Life With,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Good service from front desk
Fuad
Fuad,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
Peaceful
tony
tony,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 9 日
Poorly managed on very front. Constant knocking on my door by staff, despite do-not-disturb sign. Charged for room I already paid to a third party. No one vacuums. Guests complained about everything while we were there. The oceanfront setting and decent food are good but the hotel needs better managers and staff needs training!
Jean
Jean,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 8 日
Won’t be returning
It was just alright. $500.-$600. I could have stayed at the 4 seasons . The rooms floor was full of sand when we arrived. I asked the girl when I saw her in the morning if she can clean it. When I got back still sand. Why no vacuuming ? Pool water cold not heated. Some drunks that were at the pool was not even staying at the hotel . they lived on the other side of Dixie . they had their music with speakers loud I did go over and asked them to lower it but the more they drank the louder it got . they were trash.
I’m disappointed I wanted to treat my daughter to the perfect vacation
Ellen
Ellen,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Everything was absolutely great! The front desk service, the room the view everything. The only thing that sucked was that the shower water did not get hot at all.. other than that our visit was wonderful!!