Ok, so let’s start with the good things. The front desk is ABSOLUTELY lovely. Michelle and all the other ladies, are very accommodating and nice. So -are the cleaning and the valet staff. The place is somewhat comfortable, and has great potential, but there is sand everywhere and in the rooms. Please take this as an honest feedback and not a bad review.
1. There are not enough umbrellas and tables by the pool, while their prices on drinks are very high. Also the bars by the pools only have water and are not real tiki bars. So basically, if you order drinks they bring it from the hotel. Which is fine I guess.
2. The little stream in front of the pool is dirty and the water is stale.
3. There are no ice machines on the floors and even if you had the machines, the little ice bucket is
4. No one is tending to the beach area. You have to literally pick your own umbrella and put it in the ground yourself, etc. Let alone that there are no towels until like 10am in the morning.
5. There are no do not disturb signs in the rooms
6. They allow guests from the outside to use the pool. Basically they pay for passes. I think this should be disclosed, as the pool only has 3 umbrellas (yes, that’s right, only 3!!) plus some people may have an issue with it.
7. The manager is rude and never greets any guests. We passed by him multiple times during our stay and instead of being welcoming, he gave us a funny look.
Sorry - we shall not return but we wish you the best of luck!
Daniela
Daniela,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Kathleen
Kathleen,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Lynn E
Lynn E,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 26 日
Staff are nice, dining area view is beautiful
Yujiang
Yujiang,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Lauriane
Lauriane,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 24 日
Rosalie
Rosalie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Massage was good as well
Nitish
Nitish,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 19 日
Ayala
Ayala,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
1
Elizabeth
Elizabeth,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 12 日
Lisa
Lisa,3 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Heather
Heather,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 6 日
The front desk, servers and bar staff were so helpful and friendly!
Ann
Ann,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
It was very relaxing and will definitely be back.
Michael
Michael,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 2 日
Beautiful, right on the beach
Catherine
Catherine,3 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 1 日
Britaney
Britaney,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 1 日
Room smelled so bad. Water leaking from toilet above into my bathroom, couldn’t use it! Water on the desk ruined my passports and my bag. Water all over the floor. Still they had no remorse charges for the stay parking and resort fee.
Nardina
Nardina,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 30 日
Lousy coffee pot in room. Clock in room did not work properly. Sink clogged all week with multiple repairs
darryl
darryl,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 29 日
Danny
Danny,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 3 月 29 日
Property was fine but the cleanliness was not good. I had old pizza crust and sand in my room upon check in