Lo peor en sercio y limpieza,mentira de lo ofrecen
La reserva se hizo con desayuno incluido y al momento del check in nos dijero q NO lo incluia y q era culpa de la aplicacion, nunca hicieron el servicio de limpieza y el AC no servia y ellos sabian y no habia cambio de cuarto pq asi estaban todos los cuartos
Fatal servicio malencarados todo el staff
Angel orlando
Angel orlando,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 19 日
Clearly in transition. Which is fine but we didn’t know how poor the conditions were. Simply wiping surfaces and a little cleaning would help.
Staff was very unwelcoming. We way overpaid for this experience.
Mike
Mike,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 16 日
Marcelo Glen
Marcelo Glen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Jamie
Jamie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Jamie
Jamie,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 11 日
Was horrible? I got in the room and there was no AC. Waited for it to be done no AC the phone call. I called to the front desk said there's no AC and hung up on me.. I'm an asthmatic, and my husband is too, and there no help at the point of when I wanted a refund.Still waiting on my refund, but I believe they sent me my refund. Very sad, because I actually like this hotel about 223 years ago, we've been there twice