I am not sure that I actually stayed at the same hotel that was presented on the website. Hotel was under renovation, but I was not informed until after I had booked the hotel and just happened to look at my email en route to the hotel. On hotels.com this hotel was given an “excellent “ rating, this hotel I believe was not even “excellent “ before renovation began. I was very disappointed and therefore did not sleep all night. My daughter stayed up as well looking at the reviews to see if in fact that I did book the wrong hotel. There we found reviews of bed bugs. We immediately looked under the sheets. We laid down fully clothed and waited until morning. What was expected to be a cozy overnighter, turned into a tense overnight stay. Bed was made nicely, but there was some hair on the pillow and the electrical socket would not hold my flat iron plug, so to curl my hair was almost impossible. I never saw a wall plug that the where the plug fit loosely. Chris at the front desk was nice. Room is outdated, air conditioning unit extremely loud and went off during the night and had to be manually restarted. I definitely believe that another Hyatt hotel was shown in the picture.Under renovation should have been listed on website and not an email sent after booking that I may or may not have seen, then the option to cancel should have been given.